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Auto Body Shop: Alcoa - Northpark Location

3035 Northpark Blvd. Alcoa, TN 37701 7:30 a.m. - 5:30 p.m. M-F

Alcoa - Northpark  Details

At Caliber Collision your satisfaction is more than our goal - it's what drives us. That's because everything we do is geared toward Restoring the Rhythm of Your Life.® We offer the highest quality customer service, auto body paint, dent, glass, and collision repair in Alcoa, TN. All our work is backed by our written lifetime warranty. Your local Caliber Collision center is here to help today, tomorrow, and down the road. Simply call your local center or reach our Customer Service Center at 1.888.CALIBER (225-4237).



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Ford


Nearby Locations



Reviews


Testimonials

- Kerri ChristieAug 5, 2020

"Caliber was great about communicating. Carol texted often and Darby coordinated our rental. They worked hard ensuring repairs were complete in a timely manner."

- Jean PriddyJul 31, 2020

"We had an unfortunate accident (no one seriously hurt) and had to take our car in for repairs. An accident can be real tough on the nerves, starting with the tow. But, Carol and Darby were great to work with. They coordinated with our insurance company and with the towing truck business. They kept us up to date and helped with all questions. We never felt they were too busy for us. And, our car was delivered timely. They went beyond good service and made us very comfortable that we chose this location. Customer service is understood here and we felt appreciated. We won’t forget if we need this kind of help again. We highly recommend you consider calling this location, if you need help."

- Brendan WhelanJul 31, 2020

"Great Service. Great Communication. Would highly recommend!"

- Ashley AppleyardJul 22, 2020

"Carol and Darby were FANTASTIC to deal with. They were there to help from beginning to end!!! If I had any questions or concerns they were there to help!!!"

- Pamela CooperJul 22, 2020

"I have had repairs made to my vehicle twice at Caliber Collision with excellent service and quality both times. Carol Hwang at the Alcoa location on Northpark was superb handling the entire process for me and made everything so easy. She maintained contact with me during the repairs and dealt directly with the insurance company so I didn’t have to. Thank you Carol for making a difficult process so simple!"

- Tamberlyn ShawJul 15, 2020

"Carol was wonderful! The repair was professionally done in a timely manner and all my concerns were addressed! Very happy!"

- Amie HaltomJul 15, 2020

"Carol and Darby were fantastic! This was my first experience with collision repairs and they explained everything very well, gave me updates every day and answered all my questions. Really cut down on the worry over the accident and repairs. I highly recommend them! Thanks!!"

- Josh BurrellJul 10, 2020

"Carol and Darby are very professional and responsive to all my questions and car looks amazing, very reccomend Caliber to all my friends, Great experience!"

- Chynna K.May 12, 2020

"They did a great job helping get my car damage repaired. Pete was very helpful throughout the entire process. They kept me updated with text messages letting me know exactly what was happening and when my repairs would be done. I felt protected with the covid-19 precautions and was thankful to see them cleaning throughout the day. Highly recommend!"

Rated 5/5 based on 9 customer reviews.
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