Jul 18, 2020
"This service here was fantastic and even with COVID going on I had minimal wait time with getting my vehicle back. The staff were superb and the Brent's were great to work with! I am so happy with the outcome of the work done. Such an incredible company to work with! Brent Long really did an amazing job walking me through the process. Will definitely recommend to others!" - Alicia J.Jul 18, 2020
"This service here was fantastic and even with COVID going on I had minimal wait time with getting my vehicle back. The staff were superb and the Brent's were great to work with! I am so happy with the outcome of the work done. Such an incredible company to work with! Brent Long really did an amazing job walking me through the process. Will definitely recommend to others!" - Aaron HoutschJun 15, 2020
"My personal vehicle was rear-ended in a hit n run while parked outside of my apartment on May 1st during the Covid 19 pandemic. Arguably one of the worst times for such a thing to happen. I had to cover the insurance deductible simply bc the driver of the vehicle was never identified. I also had them fix front end damage which was caused by my own poor driving late last year. While unfortunate, the bright spot in the event was the professionalism exhibited by Caliber Collision during the repair process. In particular, their GM Brent Connelly went well out of his way to keep me informed at every step. There were a few unforeseen issues with the repairs that were handled with proper due diligence and I was not charged additional fees beyond my insurance deductibles. It's about 2 weeks beyond the repairs at this point and I've experienced no issues with anything related to them. If I didn't know any better, I'd assume the car was never involved in any collisions. Caliber did exactly what their company motto says and got me back to the rhythm of my life. Highly recommended and would return, if needed, tho hopefully not anytime soon!" - VICTOR M GONZALEZ IIIJun 3, 2020
"Great car body shop" - phantomofsongMay 21, 2020
"These gentlemen were able to get my car fixed ahead of schedule. Brent was professional, courteous, and willing to go the extra mile in terms of service. Additionally, If you are submitting a claim with Erie Insurance, they are a known partner shop with this agency, so getting an estimate and work done runs pretty smoothly." - James D. LambMay 18, 2020
"Brent was wonderful. They did a great job. Excellent communication, kept us well informed of progress." - Melissa L.Apr 30, 2020
"Their customer service was excellent! I would recommend them to anyone who needs their car repaired." - Melissa L.Apr 30, 2020
"Their customer service was excellent! I would recommend them to anyone who needs their car repaired." - Zuleyca HernandezApr 28, 2020
"This is the only place i trust when it comes to my car. They have amazing staff and they are extremely professional! Will always recommend!! Thank you for what you do!" - Claudette Jost MathisApr 4, 2020
"I had an awful experience, some lady hit my Dodge RAM 1500 while I was parked at my Hair Salon! She scraped and dented the passenger side front to back of the bed! Caliber Collision on Walbert Street in Allentown fixed the truck, it looks good as new again. Michelle, the Service Advisor and the whole team at Caliber did a stellar job. Michelle kept me informed during the time they had my truck, she was professional, caring and really thorough in explaining the process! Best customer service ever! Thank you to Michelle and the whole team at Caliber Collision, kudos to all! Claudette Jost Mathis" - Steven
"Prompt and speedy repairs, excellent customer service, very pleased, would utilize their services again and highly recommend!" - Judith
"I received excellent service! Derrick kept me up to date on everything going on with my car. He was very kind, as was Michelle. They made a bad experience into a good one. Thank you both! "
Rated 5/5 based on 10 customer reviews.
- Alicia Johnson