Jul 20, 2020
"Positive: Professionalism, Punctuality, QualityWinston Rivas helped us a lot. Really good advisor and has a really welcoming and nice attitude." - Sarah B.Jul 16, 2020
"I recently had body work/paint completed on my car. This wasn't my first time using caliber, each time the work on my cars has been impeccable. My car was completed on time and they assisted me... more" - Karen LennoxJul 8, 2020
"Positive: Professionalism, Punctuality, Quality, Value" - Elizabeth WernerJul 2, 2020
"Positive: ProfessionalismProfessional and friendly. Crystal and the paint shop were excellent to work with. Great service; highly recommended." - Jessica HollisJun 9, 2020
"I visited caliber collision on 4 mile run drive right next to the caliber collision i posted on last. Winston spoke with me and pin pointed all of the faulty work and put in time and effort to make sure that the job was done well. He then did the work to make sure the other caliber was on top of their jobs as well. Keon spoke with me as well and is an obvious asset to this establishment. Everyone seemed 1000% times more concerned with my car and me being satisfied as a customer than Koons Autobody in falls church did. They just told me lies and sent me out the door. I can only imagine the amount of upset customers that they have. Thank you Caliber Collision!!!!!!!!! 😘😘 ❤" - Liliana CevallosJun 4, 2020
"I choose Caliber Collion through my insurance Geico and I cannot be more happier that I chose them because they done such a great job, Winston is very knowledgeable, kind and professional, he took really good care of my car and kept me updated with the repairs. His service and staff were very friendly as well, this is my new favorite body shop. Thank you!" - marge casterMay 30, 2020
"Positive: Professionalism, Punctuality, Quality, ValueI took my vehicle in thru Alexandria Hyundai and they sent my car to caliber express shop. i had a liberty mutual claim and they took it in and perform the work so quick i had it done the next day. The quality was great and very efficient. I would recommend going there if you are ever in fender bender. :)" - Kris M.Apr 15, 2020
"I had a really good experience with this body shop. I stopped in for an estimate, dropped off my truck, and a week later the team had it back to me looking better than ever. I really like that this sh" - Kris M.Apr 15, 2020
"I had a really good experience with this body shop. I stopped in for an estimate, dropped off my truck, and a week later the team had it back to me looking better than ever. I really like that... more" - Sandy MetcalfeMar 12, 2020
"Winston was very helpful from start to finish. I was apprehensive about the plan to repair vs replace our bumper; he assured me that this would be carefully assessed and I would be kept informed along the way. Not only was I routinely texted regarding decisions and progress, but the work was completed sooner than anticipated. And it looks terrific! Winston and the body shop team did a great job. I highly recommend this shop and would return if the (unfortunate) need arises.... Thanks!"
"Good repair job, good customer follow-up. Rachel is an asset to your company." - Robert
"I recently brought my 2009 Toyota Camery in on January 4th, 2018 for significant body damage resulting from a car accident I suffered in December of 2017. The damage to my vehicle was substantial; estimated at $4,379 with six days to repair. This was my first time scheduling an appointment with Caliber Collision and throughout the entire process from start to finish I cannot state how extremely satisfied and happy I am with the level of professionalism, courtesy, responsiveness, accuracy, and convenience provided by this staff. The entire process from scheduling to billing and payment leading up to pick was seamless and efficient.
My past experience with other auto body shops have been less than satisfactory which was a frustrating and stressful process. What made my experience with Caliber pleasant was the level of customer service provided by Ms. Cabrera and Ms. Benitez at the front desk. Both Ms. Cabrera and Benitez were very knowledgeable about the claims process with my insurance company (GEICO) and addressed all of my questions with timely useful information for me to plan my work schedule accordingly. In addition, the status updates provided via text messages were accurate and very much appreciated. The quality of the work performed by the technicians was excellent and flawless.
My overall experience with the staff at the Arlington Caliber Collision South Four Mile Drive far exceeded my expectations. If I have a future need for body work or know of anyone within my network that needs work done for their car I will be sure to refer them to this location. Thank you for your hard work dedication and commitment towards customer service and high-quality results in fulfilling my claim. " - Abyi
Rated 5/5 based on 10 customer reviews.
- Anastasiia Bondar