"I had a great experience with Caliber Collision in Burleson. My 2017 Mustang GT had front end damage from an accident that required replacing the front bumper, passenger headlight, fog light, and miscellaneous other parts as well as repairing and repainting the hood and new parts. I take great pride in the appearance and condition of my vehicle. I have to say that I had a really good experience with this same location in 2015 when someone backed into my previous Mustang and this time was even better.
The staff went out of their way to make sure that I was knew what and when things were being done. They arranged a rental vehicle and dealt with my USAA insurance. I really did not have to worry about anything. The work was completed in a short amount of time. I voiced a concern over an issue I saw with the repair and it was quickly addressed and resolved. I would like to personally thank Roger who went out of his way to answer any and all of my questions and concerns and made sure I was happy with the end result. I might be a little obsessive about my car….
My car looks like it just rolled off the showroom floor. Fantastic work. I highly recommend this repair center and will seek them out if I am unfortunate enough to need repair work again.
"My son was involved in two wrecks within a week from each other. His first accident he had been hit and the driver ran. The second wreck was in my truck one week later. Caliber Collision was our insurance carriers preferred repair shop. They were so helpful in getting the vehicles to them. They assisted me with getting my rental car and returning it. The estimators were very professional and courteous. My sons car ended up being a total loss and my truck was able to be repaired. I did have to take my truck back twice for minor adjustments to my door but the problem was resolved. When I picked up my truck it looked like it was brand new. I would recommend them to all of my family and friends. I want to thank y'all so much for all of your help. It's tough when you have one car out of commission but when you have two out it makes life tougher. Y'all made my life a lot easier and I appreciate everything.
Lisa Chambers" - Lisa
"Great fast painless service. Totally professional .Took care of the rental on site, repaired my truck quickly with no nonsense!!" - Joe
"Wanted to take a moment to share how pleased I was with the repair work done to my vehicle. This was my first accident and therefore I had lots of questions. The service advisor, Todd Shepherd, was personable, informative, and attentive. I am hoping I never need to have my car repair again, but I will recommend Caliber Collision to anyone who needs work done." - Carol
"This was the most phenomenal experience I’ve had. My experience was excellent the moment I walked through the door. Adam was my advisor and he went above and beyond. These guys give the best customer experience I’ve ever seen. Not only did Adam keep me informed of every step they took, but they completed my repair 4 days early and it was top-notch. The vehicle came out better than it did when I took it in. It was clean and detailed and you could tell that they pay attention to every detail. All I can say is thanks! Y’all are the real deal!" - Floyd
"The work we had done at this location was great the service tech kept us up to date on the repair and everything came out great" - Curtis
"Great place everyone that works there was so nice and mannerly. Great job on my van . Thank you" - Tammy
"Thank you Roger Brown you did outstanding in customer service And repairing my car you answered all my questions you went the extra mile and for that I'm thankful on a scale 1 to 10 you are more than a 10 I had a great experience and everyone there was nice also I will bring my car back there. Monique" - monique
"I am a cancer patient and have a hard time getting around and thoughtfulness that was show to me goes beyond just being a customer." - Carolyn
Rated 5/5 based on 1 customer review