Aug 13, 2020
"Great customer service! Very polite and repairs were done very quickly! Definitely will be going back if I need any other services for my car! 10/10 recommend for this store." - Libby T.Jun 3, 2020
"I have came here twice both reason were accident related. First time was amazing front desk was kind and Robert was very thorough and contacted me on updates on my car. Second time unfortunately i was rear ended again and of course went through caliber collision. Again it was amazing and caring. Vanessa the front desk was kind and explain who will be contacting me to go there with the process on my car, that's when Israel was helping with my car and going through the process again was very thorough. It was a friendly environment all around. Communication was on point. I wish I can also include names on who actually worked on the car as my car looked amazing both times. Never had a problem after they fixed my car unless of course an accident happens I will definitely be returning. Thank you Caliber for giving me a great experience." - Libby T.Jun 3, 2020
"I have came here twice both reason were accident related. First time was amazing front desk was kind and Robert was very thorough and contacted me on updates on my car. Second time unfortunately i was" - Libby T.Jun 3, 2020
"I have came here twice both reason were accident related. First time was amazing front desk was kind and Robert was very thorough and contacted me on updates on my car. Second time unfortunately... more" - Mel Z.May 27, 2020
"My son's wrecked his older car and I was told that the frame was ruined. Dave looked at it and said he would try his best to salvage it, and HE DID! They were very honest with their work and my sons "" - Mel Z.May 27, 2020
"My son's wrecked his older car and I was told that the frame was ruined. Dave looked at it and said he would try his best to salvage it, and HE DID! They were very honest with their work and my sons "totaled " car is running like new! If any car needs are needed in the future, I will definitely be back!" - Cecilia Llaury-MinayaMay 7, 2020
"Excellence all around, very affordable pricing, great service, very professional, prompt (48 hours turnaround) and friendly. You can feel the caring from the minute you walk in and meet the front desk lady, the young man that provides the shuttle service, the people doing the actual auto body repair and last but not least the leader local chinohillian David Cauley. Below are before and after pictures. Highly recommended and I visited 4 different body shops to compare estimates and customer service." - Deniece M.Apr 22, 2020
"Someone messed with my car to basically stop me from driving and they had ripped out the spark plugs and wiring out of my car and I had it towed to caliber collision for them to take a look at it. I was going to have to get it towed to the dealership for them to fix the issue, but Rene Flores was helping me and was able to take a look and see that they can save me a lot of money by fixing the issue there. Rene was so friendly and helpful along the entire way. He saved me a lot of money from going to the dealership and even gave me some advice on how this could have happened to help me in the future. Rene was so helpful and communicated with me every step of the way to ensure i was aware what they were doing and took the time to call me and give me updates. They even went the extra mile to clean my car and put air in the tires! My car look almost new when i picked it up! Thank you so much Rene!! I will always come back there"
"I received up to date information about my repairs and my car was ready when they said it would be. I was completely satisfied." - Vickie
"Garo was very professional and helpful, I im very happy with their service and the way my car looks.
They did a great job.
" - Luis
"YES! YES! HIGHLY recommend! From friendly Vanessa at the front desk, to my superb Manager, Robert Black, from excellent customer service to fantastic body shop, my experience was a seemless breeze. As promised, they kept me in almost daily updates by text, paid excellent attention to details, and delivered on time. They turned a horrible vandalism event around, as if it never happened. What more could a girl want?!! I am most grateful, thank you!!" - Karen
"I have always appreciated the quality of service and explanation of repairs that I have received on the vehicles I have entrusted to Caliber Collision; Mike Roth--you run a tight ship at Caliber--and your staff deserve kudos!" - Katherine
"Great experience...Danny was terrific, explained everything thoroughly, delivered car as promised. Did a great job! Highly recommend." - Joyce
"Could not be happier with both the service and the quality of work done." - Joyce
"they did a better job than I thought I would get" - Loren
"I recently had my car repaired at the Claremont Office with James Richards as the Service Advisor. I can't say enough good things. The best experience I've ever had in such adverse circumstances. Went out of his way to help and keep me informed. Adjusted the scheduled repairs to fit my own hectic schedule and adapted at the last minute to an unavoidable conflcting schedule. Be assured, that if I should find myself in a similar situation in the future that I will seek out the services of Caliber Collision.
Sid Heal" - Charles "Sid"
"Mike and James have given me nothing but quality service on my repairs. I've used this location 3 times. On all occasions I was very satisfied." - Richard
"**HAPPY ENDING*** I accidentally dropped my debit card down in the door of the driver's window. It would take 7-10 days to receive a replacement card from my credit union. So I attempted to open the door panel myself but I was afraid of breaking it. I found Caliber Collision on the internet and I called them. I told them my situation and they said to bring my car in and one of their technicians can work on it and all I would have to do is "tip" the technician. When I got there, the manager immediately asked me for my keys, he drove it away to a technician, and in about 10 minutes the manager approaches me with my debit card and my keys and says it's done!! I reached in my purse to give him a tip and he would not take it. He said don't worry about it, it was no big deal. He and his staff were super friendly and I cannot express how much I appreciate their help with my situation. I am very thankful for what they did for me!!! THANK YOU!!!" - Jolanda
"Everyone that I dealt with at the Caliber Collision Center in Pomona was pleasant, helpful, understanding and accommodating. If a repair experience can ever be described as pleasant, this was it. I can't thank the team in Pomona enough. Great communication during the process as well." - Christopher P
"Danny Guevara did an outstanding job with customer service, and my car looks great. 100% satisfied." - Aaron
"The Claremont location workers were outstanding in getting my truck done correctly and on time - I highly recommend them to anyone." - John
"Caliber associates were pleasant, conscientious, and very helpful. A polite, responsible approach to service is clearly part of Caliber's philosophy. Thank you for taking the time to complete my claim and repairs with such class!!" - Richard Scott
"I am not the easiest customer to deal with, but Robert went above and beyond to make sure my car was perfect. The customer service that I received throughout the entire experience exceeded my expectations, and I will definitely return for any other needs of mine and will make recommendations to friends and family. Thank you so much Robert and Mike." - Victoria
"Chris Stenger at Caliber in Rancho was professional, caring, thorough and maintained excellent communication with me. Friendly staff, and a comfortable office as well. My car's repairs were absolutely perfect and I felt confident that they would remain so for years to come, even with the lifetime warranty. Great place, indeed." - Dayla
"Danny and Mike did a great job. They went above and beyond to ensure everything was done correct." - navy
"I was very satisfied with the customer service I received from Dan Chavez. He kept me well inform of my vehicles progress and estimated time of completion. I had a vacation planned for the day the car was to be ready and Dan prepared everything in order so our checkout experience was prompt. Thank you very much" - Javier
"It was a very positive experience, they communicated very well and was surprised at the very short repair time. I will recommend to my friends and family." - Robert
"I went in for a problem with my Honda and I had the pleasure of being helped by Matthew Chavez. Hr was very polite and professional. We all know that women are taken advantage of when it comes to their cars and nothing is free. Mr. Chavez looked at the car and remedied that it was a quick fix that he could do on the spot. My car was fixed in about 10 minutes and I was told to have a nice day. Today was a reminder of why I have brought my car to the for vehicle repair and why I have their number stored I'm my phone. Thanks for your honesty, good customer service and integrity. We still have good people on this earth. Keep up the good work. Thank you" - ms.
"Mathew is one of the best. he was so courteous and concerned and knowledgeable about how they were going to repair my vehicle. I was kept informed all along the way and I was so pleased it was ready for pickup sooner than I had expected. So good to know Mathew is one of the great team at Calliber Collision. I have made these fine comments to all my friends. My 9 year old Jeep looks like brand new. I'm new here from Chicago and good to know I have a professional company for any repairs I might need in the future. thanks again." - Sunny
"Tim, the manager at the Clermont East location, made sure that my "blackie" was repaired to a brand new status complete with all Acura parts! My car is like brand new and I am very grateful for people who want to do a perfect restoration after an accident. Thanks to all I am a very happy customer." - Vicky
Rated 5/5 based on 7 customer reviews.
- Shannon R.