Aug 11, 2020
"Caliber replaced two parts of my car's body. The service was very professional, quick, and expertly done. Nabia, my service advisor, was very courteous and professional. She timely advised me by telephone.The car cleaning was a bonus! I highly recommend them. Michael K" - Charlotte H.Jul 28, 2020
"My car was in a little finder bender. So I took it to Caliber Collision in Crystal City, VA. After I looked at the damage to my car I wanted to lose my mind. But when I got my car back OMG the work was just fantastic. As we did the last inspection to my car. I told the rep "You can't see the smile on my face, so I'm Smizing with my eye's". The work was outstanding. I'm very satisfied. On top of the wonderful work on my car. I was able to leave my rental car there and they had it picked up and processed out. Many thanks to all of the hard essential and hard workers at Caliber Collision, Crystal City, VA. Paris H." - Gabi C.Jul 23, 2020
"I stopped by to get an estimate for my Toyota and worked with Nabia. Although I had no appointment, she was able to take the time and do an estimate for me. She was so pleasant to work with! She explained everything in details and was able to answer all my questions. I felt so frustrated as anyone would having to do deal with car repairs when it wasn't your fault, but she made such a difficult experience feel so easy. Definitely recommend working with her if you go to this shop!" - Logan AllisonJul 10, 2020
"So, I accidentally reviewed this location instead of the one I went to. Oh well! I’m sure they’re great." - Camille K.Jul 9, 2020
"My commuter car was vandalized. I was able to put most of it back together, but I didn't want to spend a lot to repair a $2500 car that I only carry liability on. I had worked with Rick before dealing with a Ford Edge. He took the time to come see my little computer and put it back together in 2 minutes. Thank you so much Rick. That's one less stress I have to deal with." - Camille K.Jul 9, 2020
"My commuter car was vandalized. I was able to put most of it back together, but I didn't want to spend a lot to repair a $2500 car that I only carry liability on. I had worked with Rick before... more" - Joseph RaczynskiJun 28, 2020
"Fair quote and reasonable expectations set for a simple job." - Troy F.Jun 16, 2020
"I brought my car here today. The staff were courteous and showed concern for my health regarding COVID. I had an appointment. They were ready for me. Took a look and said not to worry. They did EXCELLENT work and their prices were outstanding. Highly recommend!" - Rick H.May 28, 2020
"Great customer service and great repairs. I would recommend them without any question. Thank you Caliber" - Ricky C.May 28, 2020
"Great service and great culture"
"I would be remiss were I not to take the time to comment on Mr. Christopher Endicott at your Crystal City, VA location. This was my third visit for car repairs (1-Pokanka; 2-Caliber) and each time Chris went out of his way to assist me. I had a vendor issue with the replacement of my rear windshield. Chris took it upon himself to run interference between the insurance carrier and the vendor. Needless to say, all went well and I couldn't be more pleased. He is always professional, polite, friendly, thorough and extremely efficient. As long he is one of your Service Advisors, I will be a loyal Caliber Collision customer. I've now become so accustomed to the excellent customer service at Caliber, I refuse to go anywhere else! PLEASE pass along my praises to his superiors. He is an invaluable employee who does your company and name proud. Regards, dmh" - Dolores
"Just wanted to give Brittany, the Estimator who assisted me, and big round of applause. She was courteous and well spoken. Has great communication skills. She took the necessary photos and notes for the estimate and remained personable, yet professional. Though my car was a total loss, I still left your body shop smiling. =) Thanks again Brittany." - Sadat
Rated 4.9/5 based on 10 customer reviews.
- Michael K.