Jul 31, 2020
"I had the pleasure of working with Brian at the Tucker location. He is kind and curtiouius and kept in touch with me while my vehicle was being repaired. Due to circumstances beyond the shop and his control it took a while for my vehicle to be repaired; however, Brian always took the time to call me and give me frequent updates as to how the repairs were progressing towards completion. When I picked up my vehicle it looked absolutely awesome! I am completely satisfied with the service I received and highly recommend Caliber Collison located in Tucker. Top notch service and repairs!! I want to personally thank Brian for his excellent customer service and commitment to making sure his customers are taken care of." - lemetrius KnappJul 25, 2020
"Great team environment." - ladarian gregoryJul 21, 2020
"Safe, clean" - Steven EasleyJul 20, 2020
"My service rep stopped answering my calls after my truck was deemed a total loss, but beside that I was given great advice with how to proceed from Mike." - Fredrick AveryJul 20, 2020
"Thank you lemetrius at caliber collision for the professional and courteous response to all my questions and they made me feel at ease my car looks so good thank you again" - Nadia T.Jul 20, 2020
"They did an amazing and quick job on my car. They were super friendly and helpful. Got almost daily updates. Their relationship with Enterprise made the rental car experience super convenient.... more" - Nadia T.Jul 20, 2020
"They did an amazing and quick job on my car. They were super friendly and helpful. Got almost daily updates. Their relationship with Enterprise made the rental car experience super convenient. They even took the time to wash and clean my car which was a surprising plus! Lemetrius was so awesome. Will definitely use them again if I need to!" - Nadia T.Jul 20, 2020
"They did an amazing and quick job on my car. They were super friendly and helpful. Got almost daily updates. Their relationship with Enterprise made the rental car experience super convenient. They ev" - Jessica ZandersJul 7, 2020
"The customer service was excellent. When you walk-in the door you are greeted with a smile. The lady at the front desk is very helpful and will explain the process to you. My representative did an excellent job of communicating with the insurance company. He also kept me informed about the status of my car. He made sure each part was correct and made the necessary adjustments. I will recommend them to my family and friends." - Cindy SantiagoJun 20, 2020
"My entire experience from start to finish was exceptional. Everyone was very professional and courteous. Jose was a pleasure to work with and kept us in the loop every step of the way. He communicated with daily updates and made us feel like we were his only customers. When it came time to pick up my vehicle on a Saturday, I didn't realize they close at 12 pm and I arrived at 2:00 pm. Just as I was turning around to get back in the rental car, Stan, Jose's supervisor, opened the door and allowed us to enter and they returned our Forester back to us with everything completed very nicely. I couldn't believe the above and beyond customer service he and Jose showed us as well as the compassion, since I was standing there with my 2 children, a car seat, and diaper bag, after having driven over an hour to arrive at their location. Although their location wasn't the most convenient to my home, I specifically chose this Caliber Collision location because it had been recommended to me by the dealership we purchase all our Subaru's at, Stivers Subaru. Caliber Collision replaced and repainted our passenger side door stupendously. Needless to say I will not forget the excellent service I received from Caliber Collision in Decatur/Scottdale GA." - Porchia
"Michelle is a life saver! she went out of her way when she wasn't required to. Her customer service is beyond outstanding. I would recommend anyone to Caliber Collision. They will lead you in the right direction and its service worth trusting in! -porchia"
"The service here was friendly, professional and very timely" - Yvette
"Two areas of vehicle need to be touched up." - Samuel
"I am in the business of customer experience. I want to applaud you for your efforts to deliver a great experience. I asked USAA to tow my car to Caliber because it is beside my dog's day care. Random right? Long story short, it was totaled by USAA and moved to CoParts. Amber greeted us as we entered, was authentically happy to see us and was so helpful even though we weren't even going to do business that day. I can tell you that I will be back. The customer experience matters and Amber did a fantastic job of creating a new customer by simply greeting us and listening to what we needed. Bravo." - Peter
"I want to thank Caliber Collision for such professional customer service. I was treated with the upmost respect, and I would recommend them to anyone I knew needed car repair.
Thanks for an AWESOME job!!!!!!" - Angela
Rated 5/5 based on 11 customer reviews.
- Kim X