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Auto Body Shop: Durham – Downtown Location

816 E. Ramseur St. Durham, NC 27701 7:00 a.m. - 6:00 p.m. M-F

Durham – Downtown  Details

Conveniently located in between Ramseur St and E Pettigrew St, next to Robert L Downey Indoor Baseball Facilities. Opened 2018. I-CAR Gold Class recognized. ASE-certified technicians.

About  Durham – Downtown

Here at Caliber Collision’s Durham, NC, location, we are focused on restoring you to the rhythm of your life®. With services including dent repair, auto glass repair, and painting, we are committed to having you back driving your vehicle as soon as possible. Ensured by a written lifetime warranty, all of our work is delivered with outstanding customer care and repair expertise. With our convenient location, we are the ideal repair center for those in Durham and surrounding areas including Chapel Hill. We are equipped to serve business fleets, families, and students, and our Caliber Durham Downtown team believes in treating everyone with respect.

For our Caliber Durham Downtown team, we are driven by having customer satisfaction, and we are positive you will be pleased with the results. Throughout the collision repair process, we will frequently update you on your vehicle’s condition so you are informed as we move quickly to restore it to pre-accident condition. No job is too major or minor for our Caliber Durham Downtown team, and we are ready to provide whatever repair services your vehicle requires.

At Caliber Durham Downtown, we are here to serve as the premier auto body repair center for the greater Durham area both now and in the future, and we thank you for entrusting your vehicle to us for repairs. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can set up an appointment or drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.


Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair

Nearby Locations



- Rhett vickreyJul 30, 2020

"My Tahoe was ready 2 days earlier than expected! YAY!!! Paint was a perfect match! Workmanship was excellent. Manager katie Floros came out and went over my repairs with me. She explained in detail everything that was done to my Tahoe. She went over the additional damage that was found once my car was in the shop. Ms Floros answered all my questions and made sure I was completely happy before I left. I highly recommend Ms. Floros and her staff! I can't thank them enough!"

- Mackenzie BagwellJul 14, 2020

"I've always had difficulty with car shops, maybe it's because I'm a woman & they think they can take advantage, but wow are these people the BEST! It was my first time working with insurance as well, my car was broken into. Caliber had my car towed, handled everything with Allstate & emailed or called regularly with updates. I will come back!"

- Todd MelbyJul 12, 2020

"Exceptional service"

- Aubrey PerryJul 10, 2020

"I went in to get an estimate and the young lady was able to fix the bumper scratch for me on the spot! Thank you so very much! It is hard to come by such professional attitudes. -Aubrey"

- Blaine SmithJun 19, 2020

"This team was the picture of professionalism and customer service. I had to get my bumper replaced after being rear-ended and they made the entire process totally painless. Jeff was especially helpful and great to work with. The work was done on time and they did an amazing job. I wouldn't take my car anywhere else."

- Sam TocmanJun 10, 2020

"Finished my repair 2 days earlier than estimated and it looks great. Everyone was very helpful despite COVID."

- Spencer HasenkopfJun 7, 2020

"Roughly two years ago or so, I had an accident when living in Virginia,. Recently, after moving down to Raleigh, the repairs which were made by the Caliber Collision in DC started to have the paint peel off. I reached out to Caliber Collision/Katie and told them what was happening and, without hesitation, they made an appointment to examine the problem. Within a day, Katie got back to me and told me that they would take the car in and make the corrections to the failing paint-job. As my car/paint was being worked on, I soon received word from Katie that they discovered further problems with the original repairs & that they had completely failed & the entire bumper would need to be replaced (at no cost to me). Though it was a little disappointing to know that the original repairs to my car failed from the Caliber Collision in Virginia, the service I received at this Caliber Collision & from Katie was outstanding. Daily communication & great quality. Couldn't have asked for anything more. Definitely saved the reputation I thought Caliber Collision had from my experience in Virginia."

Rated 5/5 based on 7 customer reviews.
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