Skip to content

Auto Body Shop: Florence Location

5980 Merchants St. Florence, KY 41042 7:30 a.m. - 5:30 p.m. M-F

Florence  Details

Conveniently located at the corner of Merchants Street and Bankers Street, right across the street from Take 5 Oil Change. Opened 2019. I-CAR Gold Class recognized. ASE-certified technicians. Customer satisfaction is what drives us at Caliber Collision’s Florence location, and we’re family and business fleet friendly. We’re proud to serve areas like Florence, Erlanger, Taylor Mill, Union, Independence, Burlington, Fort Wright, Covington, Newport, Edgewood, Crestview Hills, Fort Mitchell, Hebron, Elsmere, and Walton.

About  Florence

Our extensive service area and over 1100 locations nationwide help us assist over 850,000 customers each year, and we’re dedicated to changing how you see your collision repair experience. Each of our repair centers is O.E. Certified, and we keep an eye on new innovations that help us create higher quality repairs.

Our technicians are ASE and iCar Gold certified, and they receive consistent training to ensure they approach repairs with craftsmanship in mind. We’re so confident about the quality of our work that we have written lifetime warranties on all repairs. If your repair ever needs correction, you can bring it into any of our repair centers, and a teammate is on hand to help find a solution.

We know that our customers are busy and that’s why our website offers features to help you save time. On our website, you can schedule an appointment for your vehicle, request a free estimate on repairs you’d like addressed, and even authorize repairs for your vehicle that is already at our repair center.

Caliber Collision feels strongly about being green, which means doing things a little bit differently to help protect our employees and the communities we serve. We lead the way for using water-based paints in collision repairs because they contain fewer VOCs than conventional solvent-based paint.

We also have technicians that are ASE Refrigerant Recovery and Recycling certified, and we exceed the standards set by the industry and regulatory requirements. Our employees use advanced personal protection equipment, and we use innovative solutions to keep particulate matter out of the air.

Caliber Collision is the largest collision repair company in the nation, and we receive more referred customers from insurance companies than any other collision repair business. We also partner with a large number of dealerships nationwide and provide services to their customers, including painting, dent repair, and auto glass repair.

We also work with dealerships to restore trade-in vehicles, and for general collision repairs. We repair all makes and models of vehicles, even luxury brands, and we accept all insurance. Our mission is to be the best collision repair provider in every community that we serve, and our vision is to reshape how you see the collision repair experience.

We’re committed to the communities that we serve, which is why we support a number of different programs such as Changing Lanes, Recycled Rides, and the Caliber Classic golf tournament. We’ve also raised funds for 19 million meals through local food banks and donated hundreds of vehicles to veterans and their families.

Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.

Restoring the Rhythm of Your Life®


Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair

Nearby Locations



- Kayla B.Jul 30, 2020

"I went on a trip to see family a couple of months into the pandemic when a car kicked something that was on the roadway into the side of my vehicle, leaving dents and a long, deep scratch. I quickly decided to take my car to Caliber Collision after hearing so many good things from several of my friends. I wasn't disappointed! I had a limited schedule, and I didn't think I'd be able to get in exactly when my schedule would allow it, but Shannon at Caliber was understanding and went above and beyond to get me in quickly. I filed a claim with my insurance, got my estimate, and dropped my car off within a matter of days of starting this whole ordeal. They kept me updated the whole time and gave me a date when I could expect the next update. Caliber Collision worked seamlessly with my insurance company not only with the repair, but they also arranged for a rental car that would be covered by my insurance. When I got the call that my car was ready (and it was done earlier than the estimated finish date), I was impressed at how flawless the repair was. I can't even tell that anything had happened to my vehicle in the first place. I'll be recommending this Caliber location to everyone whose car needs some TLC! You will not be let down!"

- Amy RobinsonJul 29, 2020

"Unfortunately for us we have had to have my husband's car fixed twice in the last few years. We happened to stumble across Caliber Collision the first time and they did such a fabulous job that we made sure we came back to them the second time."

- Darren StewartJul 24, 2020

"It was a quick and easy experience would definitely recommend"

- Bart N.Jun 5, 2020

"My Toyota Tacoma was hit in the front end the grill was damaged along with left fog light, left head light R&I bumper cover w/o wheel opening, upper grill polished they did an awesome job would... more"

- Bart N.Jun 5, 2020

"My Toyota Tacoma was hit in the front end the grill was damaged along with left fog light, left head light R&I bumper cover w/o wheel opening, upper grill polished they did an awesome job would Definitely go back open I have to for a while though"

- Megan JonesMay 28, 2020

"Couldn’t have asked for a better experience. They were courteous, professional and went above and beyond to make my experience a pleasant one. They took the time to explain to me the process step by step. I truly appreciated that! I would highly recommend!"

- Craig ZumdickMay 28, 2020

"Kept me informed throughout the entire process and handled everything from start to finish."

- Christy SchultzMay 27, 2020

"Top notch quality and friendly and knowledgeable staff. Highly recommend!"

Rated 5/5 based on 8 customer reviews.
leave a customer review
Schedule Appointment