Aug 12, 2020
"Terrific service and friendly staff! Took care of my problem on the spot." - Mon Mon P.Jul 30, 2020
"For the Folsom Branch, took our vehicle in due to a stolen Catalytic converter. First time EVER for us to use auto insurance. The team of Stephanie T, Victoria, and Kristina were very helpful with my questions. Very patient and no attitude. Kudos to Warren as well. They even detailed our vehicle after the new cat was installed. I will recommend them to others given that customer service is everything to me!" - Mon Mon P.Jul 30, 2020
"For the Folsom Branch, took our vehicle in due to a stolen Catalytic converter. First time EVER for us to use auto insurance. The team of Stephanie T, Victoria, and Kristina were very helpful... more" - Mon Mon P.Jul 30, 2020
"For the Folsom Branch, took our vehicle in due to a stolen Catalytic converter. First time EVER for us to use auto insurance. The team of Stephanie T, Victoria, and Kristina were very helpful with my" - John D.Jun 30, 2020
"I had some work done and a small blemish reappeared in the same place. They did not fight me on what caused it, they just cared that I wanted it corrected and they did the classy thing and took... more" - John D.Jun 30, 2020
"I had some work done and a small blemish reappeared in the same place. They did not fight me on what caused it, they just cared that I wanted it corrected and they did the classy thing and took care o" - John D.Jun 30, 2020
"I had some work done and a small blemish reappeared in the same place. They did not fight me on what caused it, they just cared that I wanted it corrected and they did the classy thing and took care of it. That's the way to run a business!" - Carlos D.Jun 24, 2020
"Yes this is as good at it gets. Any better would have been champagne and caviar while waiting. But Caliber was concerned with making my Lexus look like the accident never happened. And that they did. At first I was skeptical. But Richard, knowing that, was secure in his resolve, and must have observed my transformation from skeptic to a loyal customer for life. My Lexus looked unbelievably new! A magnifying glass could not reveal any imperfection. I have not yet stopped admiring the work, the farewell by the technician is imprinted in my mind. Yes I love my car and Richard and his team understood that. You can say that they are psychotherapists for the traumatized owners who love their cars as well as their wives and children. Building this kind of trust takes a professional like Richard, a most competent team of technicians, and results that stand out way above the rest. Love you guys. Oh yes. The reception staff was delightful. Smiles providing comfort and assurance that my baby Lexus was going to be fine, and comforted me while I waited for the its rebirth. Im still delighted. Ask for Richard, one among the best of the best Caliber Collision trauma clinic." - Sean S.May 29, 2020
"Was in a rear end collision that blew my front end open like a pimple! And thought for sure it was a goner cuz that's my luck most days as much as I stay on the positive vibe of life. But to my absolute fortune I got the experience of not just good guest service, but good people! Stephanie was the most good hearted honest human I've ever met! Conversation with Carter and Oscar made me belive in good karma again man. No snakes in the grass at this shop. Quality and care guaranteed!" - Linda
"We had gone to two different shops to find the rattle in our rear hatch. Johnnie took our frustration to heart and took the time to figure out a solution and we couldn't be happier with the results. His commitment to resolve this, to us, shows the high quality standard that Caliber lives up to. Thanks, Johnnie!"
"This is the second time I've had Calibre Collision do car repairs. They do an excellent job, have great customer service from the moment you walk in the door all the way thru to job completion and car pickup. Greg was my technician both times; he kept in touch during the repair and had the car done withint the time frame quoted initially. Quality work and great customer service." - alice
"Friendly, caring and professional staff. Finished repairs in three days!" - Karen
"I had the best experience of any shop in all my years with Calliber Collision in Folsom, CA. They were attentive, dealt with my insurance and went out of their way to make sure my kids got to school on time the morning I was to pick up my vehicle. I would recommend their work to all my family and friends!" - Richard
"was very pleased with every aspect of the service I received. My car was completed on time and looked wonderful and drives like a dream. I shall recommend Caliber to my friends and family." - Joan
"Caliber Collision of Folsom came highly recommended by our insurance agency to repair a damaged rear quarter panel. I can see why. The friendly and professional staff did excellent work in a timely fashion at a reasonable price. They were very good at communicating throughout the process. I highly recommend the Prairie City road location of Caliber Collision." - Dana
"This was a second time my vehicle required body repair and just as the first time, Caliber took care of me. The staff there is very professional and accomodating, ensuring each customer is treated with respect and understanding their vehicle is important. The person who worked with me, Nina, was extremely supportive, calling me often to give me updates as well as assuring my vehicle would be ready at the soonest possible time. When i picked up my vehicle, one of the first things I noticed was that it had been cleaned and polished with one of the nicest detailing finishes ever on this vehicle. Shortly after, I had a question about my running board and the manager, Mike, requested I bring it in at my soonest convenience and he would check it out. When I did, they re-adjusted it and even though it was only a fraction of an inch, they still took the time to adjust it and make me feel comfortable with it. I had been reluctant to make any big deal about it but Mike and his team made sure I brought it down so they could make it right if needed. As far as I'm concerned they went the extra miles to make me feel supported and I did feel that way. Caliber is a top notch service and deserves the recognition. I hope this helps others. Thank You Caliber!!!! Nate" - Nate
"My experience was nothing but amazing. Great people, great communication, and my car looks like new. While I hope I will never have to return, I would not hesitate to do business with them again if the need arises." - Edward
"The process was quick and easy. The repair looks like nothing ever happened to my car. Caliber billed my insurance co. & I paid the deductible. The staff was professional and friendly." - Jean
"From the time USAA set up our appt. with Caliber Collision, we had an amazingly professional, helpful, and no stress experience. From start to finish, things were taken care of for us and we were kept informed of the progress of the repair. Thank You!" - Debbie
"Did amazing job repairing my ranger all in one day all the staff from my service advisor Greg to the front office girls and repair workers fantastic" - Brenda
"I was greeted & taken care of very well. Kept in touch with status reports. Would recommend this company to everyone." - Kim
"Caliber Collision restored my vehicle like it was new. I was so pleased and delighted to see my car looking new both inside and out. The paint work was perfect and they even detailed the inside of the vehicle. The front office employee, Michelle, was outstanding. She was efficient, cheerful, and a true professional. I was late arriving to pick up my car because of work responsibilities and Michelle was happy to wait until I arrived. She was personable, friendly, and worked quickly and effectively .
They worked well with my insurance company so cover payments They made things so easy for me and changed an aggravating inconvenience into something very manageable.
I would recommend Caliber Collision to anyone in need of assistance with car body work." - PATRICAI
"I just want to take this opportunity to say that I cant say enough about how fantastic these people are. I was kept adised about the stages of the work done on my car. The staff were so pleasant to work with and my car looked better than new when it was returned at the time promised. They went above and beyond what was required of them and I would recommend them to anyone who wants a good quality job done" - David
"My insurance company recommended Caliber Collision in Folsom, CA. Excellent work, timely, with a very fair price. Additionally, they repaired several chips (some went to bare metal) free of charge. That raises the rating to EXCELLENT OVERALL. The estimator, Crystal, the receptionist, and technicians were superlative. They kept me posted on completion date/time. Highly recommended." - Walter
"Katie at the Collision Center in Folsom on Auto Plaza Dr, was awesome from start to finish. She kept me informed and delivered as promised. Was even more surprised when I picked up my truck and it had been washed! Thanks Katie" - Jeff
Rated 5/5 based on 10 customer reviews.
- Scott S.