Jul 30, 2020
"UPDATE: 07/30/20 - Craig from Caliber coordinated with a local Cadillac dealer to assist with paying for my rental car while the car is in the shop. I was very critical of all the companies involved in this process but I want to acknowledge a couple of things. First is that this pandemic is affecting us all in ways that we couldn't imagine. I know that some of the setbacks to getting my vehicle are somehow COVID related. The next thing I want to acknowledge is Crag and Cadillac working together to come up with a solution that works for me. My experience has been the exception, not the norm, so I appreciate them being creative." - Dixie S.Jul 29, 2020
"Wonderful service very friendly people highly recommended , my truck was looking like new when I picked it up very happy" - Olaf Martin GrowaldJul 28, 2020
"Excellent workmanship, knowledgeable and polite at all times. The staff kept me informed the whole way thru my repair. Thanks Caliber Collision!!" - Melissa StevensonJul 9, 2020
"We had our car repaired this past month and it looks awesome. Stephen handled our car and made the whole process so easy. He was great with communicating all the details. My car was returned fast and looks perfect. Thank you Stephen for your help!!!" - Jim KarlJul 5, 2020
"Fantastic job they did on my car and they even detailed it." - scotty jeffriesJun 29, 2020
"great service and quality auto repair at this place. this is the second time I've used them and they didn't disappoint" - Carol TiemannJun 23, 2020
"This is not my first trip to Caliber. Unfortunately, accidents happen. The good news is Caliber is ALWAYS going to take care of the repairs in professional and very capable manner. I wouldn't consider another body repair shop! Chris Breedlove was my Service Advisor. He kept me informed of the status of the repair and worked with me to get the insurance company any additional information that they needed. No one enjoys having car repairs but Caliber does it right! You know you will not have to worry about the quality of the work or the service. Thank you, Chris!!" - Roger 6.Jun 10, 2020
"They did the repair clean and made it look brand new again. My car was hit from a parking lot and we found this location with five star reviews and great reputation for repairing luxury cars. Randy did a great job in assisting us with processing the damage of my vehicle, there was no fuss, no issue, and straight to the point. After getting my vehicle fixed, I happen to notice that my fuel gage is showing half a tank the fact that I remember leaving it full... good thing they leave a history of the mileage on the paper and I calculated that they traveled my car around 60 miles. It wasn't a big issue for me but kind of questioning where they take my vehicle the fact that I would expect it would just be repaired at the location. Also, keep in mind to take your valuables before leaving your car keys because i don't think they lock your vehicle. Getting it repair like a minor damage like this may take 3-5 days usually. Booking an appointment with them is seamless too and had no problems with renting a car." - Madaya M.Jun 1, 2020
"I had a very great experience and nice work to my car brand new Trenton was the best and so easy to work with loved it"
"All your people were very friendly and proffesional. The car looked great. We were very satisfied with our experience. Thanks" - Nancy
"Great to work with, kept me informed throughout the process." - Jean
"Caliber was extremely easy to work with throughout the entire process. Making appointments was easy, and the repair process was quick and efficient...and my truck looks great. Travis kept me updated on the whole process and finished it in under 3 days....the last time I had to get collision repair, a different franchise took over 4 weeks, didn't keep me updated unless I called in or dropped in, and even lied about where the vehicle was in the process. This was a great example of perfect customer service." - Lan
"Everyone was very nice. They repaired my car quickly and better than it was before. Thanks" - Blake E
"I was so pleased with the work that was done on my car and Tim Allen took special care with helping me and taking the time to really keep me up to date on everything involving my car. Tim and his team worked so hard and made such a difference in customer service i was treated so well and i am so grateful during such a hard time with my wreck. Thank you again Tim and all those that work with you.
Mimi Keenom" - Mimi
"Derick Porter did an excellent job, both handling the repairs and keeping us informed." - J.O,
"Darlinda and everyone I dealt with was super. I was impressed by Darlinda's attention to making sure only the best materials were used and the way she kept me in the loop. The car looks great!" - Kathy
"Done very well, on time and within cost expectations.
Thanks." - James
"Everyone was very helpful and curtious. My rep, Kayla Lashmet, quickly completed my estimate and had my car repaired much more quickly than expected. I can't say enough about the excellent service she provided!" - Darin
""Wow, for a faux pas I created and was extremely sad about this mess, Everyone at Caliber especially the ladies at the front desk and the one and only Jeff, were full of compassion and kindness and repaired it to perfection in record time. They are just the BEST ! Highly recommended. Great care and great work, as it looks brand new again. Thank you everyone that worked on this car so quickly and with such care and kindness." - Harriett
"Great, friendly service throughout the process - from the ladies on the front desk, through the adjuster, and the finished job. My car was ready to go even sooner than expected and the work done on it was impeccable." - Jerry
"I have used this Caliber location at least four times over the years, ranging from a major colision situation to smaller repair jobs. I have always been well satisfied with the quality of the work and the people whom I have dealt with. I would not use anyone else based my experiences. THANKS!" - Richard
"I am more than pleased with the quality of the work done on my car. It looks amazing!!! Jeff Hood was great at keeping my updated on the work being done so I knew when it would be ready. I will always use and recommend Caliber Collition to everyone. Thank you for a great staff" - Kenneth/La Tosha
"Daniel was very courteous and kept me up to date on what was happening. Having my car ready in 3 days was also great; insurance did not pay for my rent car so was glad to get repairs done quickly." - Jo
"Love em!!! I don't take my car anywhere else. I don't know of any insurance company that doesn't use then as one of their premier service providers. I always get my car back as good or better than it was." - Clifton
"Between Chris and Tom, I felt my adjuster was able to complete a full appraisal of my car and complete the repairs and I might add in record time!" - Betti
"Overall, a great experience. The car was repaired in the time estimated and the repair looks good. Darlinda was extremely courteous." - Bryan
"The staff at Caliber Collision was very helpful in answering all my questions. I was impress by the workmanship that was performed on my vehicle and the quick turn-around to have my vehicle back...
I will recommend others to Caliber Collision.." - Danny
"darlynda casterline was the the lady who was in charge of the repairs to my car.told me it would take two days to have it repaired and it was ready on the second day.thanks again to darlynda and caliber on west 7th st fort worth" - Ian
"Excellent Service and repairs. My compliments" - John
"This was the second time I have used Caliber. On both occasions Darlynda did an excellent job. I will continue to be a loyal Caliber customer." - Robert
"I got my car repaired a few months ago and the customer service was awesome! Jeff Hood was a fantastic advisor and kept me informed throughout the whole process. The girls at the front desk were very nice, as well." - Kaylee
"Very professional service reps and prompt service and follow up. THis is my second car I have taken in for repairs and would go again. Highly recommended and car looks better than new. thanks" - Kathleen
"Had to replace frame on truck. They did great work. Excellent fast follow up on a few issues as this was a massive job. Also have worked on our Land Rover after a tree fell on it. Flawless job" - Doug
Rated 4.875/5 based on 8 customer reviews.
- Vince T.