Jun 17, 2020
"Had some work done here after an accident and the customer service alone deserves 5 stars. The constant updates through email, phone calls etc. The work was amazing too!! Looks brand new. I had... more" - Kiri M.Jun 17, 2020
"Had some work done here after an accident and the customer service alone deserves 5 stars. The constant updates through email, phone calls etc. The work was amazing too!! Looks brand new. I had mentioned that I had work done at another location and wasn't happy with it so I opted out having work done at another location if needed and Steven asked why, so I showed him and they readjusted my front bumper and it looks great. That, to me is going above and beyond in customer service. All they had to do was fix what needed to be fixed but they did more~ I also have had work at Maaco and it was horrible, when they gave me my car back it looked streaky and just overall bad work. This place, you can't even tell, everything blended nicely, they detailed my car and gave it back to me looking better than when I dropped it off!! I would absolutely use them again and highly recommend their services!!!" - Samantha JimenezMay 15, 2020
"The bottom line is they took care of my car. Not everything was perfect. They couldn't find me a rental car with just as many seats as my car so my family suffered there. However, I was impressed with the thorough job they did on my SUV. She was detailed inside and out when they certainly didn't have to. The employees didn't go above and beyond, but they got the job done. No complaints. I got my car back after 4 days. They made me understand that they don't need my business since they are staying busy during this quarantine time. There was no special treatment. Just a good job. Good place to go to get it done right." - Jennifer TindalMar 16, 2020
"I would absolutely highly recommend this company to anyone that needs their car repairs. My experience with them was amazing. I just got into an auto accident. A lady accidentally reversed out right into my (Brand New) car and did approximately $8,400 worth of damage. I’m a mom, a student and a wife. So getting my new car almost totaled was the straw that broke the camels back for me that day. But as soon as our insurances worked out the situation and I was found not liable for the damages, her insurance asked me what collision repair shop I would like to use. I told her to give me the one that’s closest to where I live and has the best reviews. When I got to Caliber Collision I was greeted with friendly faces and Stephen who was the man who was personally going to be working on my car. He was very pleasant and I left the place in my rental (a huge white van😂 hey you take what you can get when you need a car, right?) feeling at ease and for the first time that everything was going to be okay. I give Caliber Collision thanks for that. From the beginning of my first introduction with the staff and workers to the last day when I picked up my beautiful brand new looking car, I had nothing less than an experience that put me at great ease knowing my car was in great hands. They were punctual, professional and great customer service!! I recommend them highly!! Oh and they have the enterprise rent a car right there in side their building. So, you can drop off your car and pick up your rental all inside the same building. Thanks again Caliber Collision!!!" - Josie GarzaMar 9, 2020
"Everyone was so nice and very professional , i highly recommend this place if you are ever in an accident . My car looks beautiful and they even cleaned it all up for me , so very nice of them ." - Robert
"Always great service from estate to the actual repair to me picking my baby(my Jeep)up...This is the only place that I will take any of my vehicles for repair to....they ARE second to none!!!!"
"After being in an accident I took my car to an authorized repair facility referred by my insurance company. After some time I noticed some issues with an area of repair. Caliber collision had now taken over the repair shop where the original repairs were done. After discussing the matter with Seth, I was reassured that the time would be taken to assess the issues and correct them a final time. Seth worked with my schedule as to when to bring my car into the shop and made sure to address all my concerns. He went above and beyond to insure that I was satisfied and that the issues would not reoccur. I greatly appreciate the time Seth took to go over all of my questions and work within my schedule. Thank you Seth and Caliber Collision - D.L." - Dani
"As the result of someone who thought it would be fun to shoot a gun into the air on New Year's Eve, I ended up with a hole in my carport and a large ding in the hood of my car, right down to the metal. I took it to Caliber Collision. My service adviser was Seth. Seth looked it over and assured me that, by the time they were done, I would think I had a brand new hood. I was not disappointed! They did an amazing job! Special thanks to Seth for his patience with my questions..and there were many. My experience with Caliber Collision and staff was a positive one. I recommend them highly! As an added bonus, Enterprise Rent a Car is on site. Talk about convenient!" - Anne
Rated 4.8333333333333/5 based on 6 customer reviews.
- Kiri M.