Jul 31, 2020
"Kathie at Calibur Collision is the best. She explained how they would be fixing my Telluride. She kept me informed throughout the process and the work was completed right on time. Kathie even delivered my Telluride to my home AND put gas in the tank because I had left it almost empty. PLUS they cleaned the outside and inside! It looks shiny and new! Won't go anywhere else to have work done on our vehicles. Couldn't be happier!Julie in Plano" - Lexi ArnoldJul 29, 2020
"The service at this location is beyond exceptional. Kathy went above and beyond to make sure everything was taken care of, and answered any and all questions/concerns I had. The whole process could not have been easier, and my car was finished before expected. Thank you all at Caliber!" - Marla HornJul 23, 2020
"Andy Ginn went above and beyond when it came to service. On a recent trip a strip of trim on the drivers side door of our van was caught by the wind and blew off. I stopped by Caliber Collision and Andy told me what part I needed to order, suggesting I buy it from the local dealership, thinking it would be less expensive and it was something we could put on ourselves. Ended up the dealership was more expensive. I was able to find it online for almost 50% less. I stopped by Caliber to let Andy know. He said when the part comes in bring it in and he would put it on for me. Today I went in and in just a few minutes he had it installed for me and wouldn’t take any payment for his help. Caliber Collision has been and will continue to be our go to place for help. Service like this is rare these days." - michael montemayorJul 16, 2020
"Got my car repaired with Kathie, who was thorough, knowledgeable and super courteous. She was a pleasure to work with and would highly recommend Caliber Collision 100%!" - Samantha LockeJul 15, 2020
"Andy Ginn is our service advisor for life. Andy has helped us with three other transactions over the last three years. All of which went well. Today, when he took care of my dads red Ford F-250, he went so far above and beyond that I want the world to know. If you need collision repair, call Andy Ginn. Thank you." - Brianndon H.Jul 16, 2020
"I went to receive an estimate on my car's damage. Cathy, I hope I'm spelling that right, was kind enough to assist. She gave accurate and detailed information which soon became useful when speaking to a dealer about my car and how to repair it. She was very kind and patient, and highly informative. I appreciate the service and sense of urgency when it came to not only her customer service skills, and her ability to estimate accurately as well." - Darlene E.Jul 14, 2020
"I was at CC in Frisco Tx yesterday to see if they could rub out a scratch in my car. Andrew B. was very helpful and was able to get out the scratch and did not charge me for it. Very professional team. I have used them in the past when my car was totaled. They were able to confirm I had all the equipment on my car so I could get a higher value for my Jeep. I recommend them." - john smithJul 13, 2020
"If I could give them 10 STARS I would. Sal, Brian and the front desk lady are the BEST. They always give me the BEST of everything in autobody repair. I have been to other places and they don't even come close to Caliber Collision on Preston in Frisco. If you need autobody repair don't even hesitate GO THERE you will thank yourself." - Cassondra MachacJul 9, 2020
"Shaima is the first person you see when you enter. She is extremely helpful and so sweet! I had a FANTATSIC overall experience and Shaima definietely contributed to it!" - Tiffany
"The service was professional, quick, friendly and detail oriented. Thanks for getting my car working again and looking nice!"
"What a great facility! We did a tour today and I am very impressed. We will send you some business soon.
Rob Johnson Agency" - Rob
"Excellent service and quick turnaround on repair to our 2013 Kia Soul. Booked an appointment, scheduled a repair, and in two days we had the vehicle back. Chris was a great advisor, even buffed out a spot that was scratched for us! Did research on repair parts and labor cost, and the invoice was right on! 100% pleased with the experience. 2 nd time to use Caliber (Corinth) glad we now have one close! Hope never need it again, but if we do, we know where we are going!!!" - Andy
"Great place to take your car to have fixed. All the guys there are very professional even when I thought something went wrong and didn't think they did the job right the first time I tooknit back to them to make sure they fix it and it was then I found out my car was hit again without me knowing so these guys fixed it again and did with a smile on their face. They didn't charge me anything extra and just wished me a good day. What more can you say about a company that are willing to go this far to make sure that their customers leave happy. Good Job guys!" - Brandon
"Our new Mazda6 was recently rear-ended and we picked Caliber Collision of Frisco to do the repairs. The folks at Caliber have superb customer service. The process was made as painless as possible for us: (1) They managed our expectations appropriately, and as a result, finished the vehicle 5 days prior to the original deadline! (2) We periodically received updates regarding the progress with out vehicle. (3) They were always accessible by phone (4) MOST IMPRESSIVE: When we received the car back, it was in showroom condition, with the exception that during the repair, the tint on our windows was scratched from the inside - this happens, we understand. The folks at Frisco graciously took care of this by retinting not just the scratched two windows, but ALL of the windows to make sure that the windows matched.
EXCELLENT service, great quality work, good and trustworthy people. THANK YOU!" - Dennis
"I have never had such a wonderful experience at any car place! I went to Caliber Collision a year and a half ago to get my car repaired after a collision and the experience was very good and that was my reason for going back! But after this one this is my place!!! I will come here for whenever I need to. And I will also recommend to everyone I know! I worked with Eric and he kept me updated. Explained to me exactly what worked was gonna be done on my car. Kept in contact about timelines and even went above and beyond to get previous damage fixed!!! My car was even done early. Never had a customer service experience when there was someone so unbelievably on top of things!! This guy is awesome! And will probably be very busy considering I will tell anyone and everyone to go to him if they have car troubles. Thank you Eric and Caliber Collision for an amazing experience and getting my car up and running again!! So so grateful for this place!" - Bethany
"Great customer service and job well done. Had some work touched up that was under warranty. No questions asked, Caliber fixed it and my car looks great." - Scott
"Josh is an asset to your Frisco, TX location. I went in for a minor repair and he took really good care of me. He was very professional and went out of his way to be helpful. You just don't find service like that these days. I will be sure to come back for more significant matters. However, I hope that I do not need that any time soon." - Randal
"I can't say enough positive things about Caliber. They took a difficult situation and made it a positive experience. They are extremely professional and friendly, and they did excellent work on my car -- looks like new!" - Candace
"Took my car in on Monday and got it back on Thursday. Looked like new. Great job. Service was great." - James
"I had my vehicle repaired at the Caliber Collision in Frisco on Preston. Ron provided me with the best service. He was so nice and very patient. He kept me informed daily. Tom, the manager, was also very nice and accommodating. I can't say enough about the wonderful customer service that I received. Everyone there was very nice and helpful. Thank you again!" - Allyson
"I was a little worried about taking my 2016 Escalade to get repaired somewhere other than a Cadillac dealership. However, from the time I arrived until I picked up my vehicle, the staff was extremely professional and I couldn't be more satisfied with the repairs. My hats off to Scott Gauthier, the service advisor who oversaw my repairs from start to finish. As an attorney, I handle many accident cases. I'm going to recommend Caliber Collision to all my clients." - Ray
"This was simply the BEST experience that I have ever had getting a vehicle repaired. In the past, I was simply a number on a form, didn't really know who my contact person was and NEVER knew when my vehicle would be finished. With Caliber, I was treated with respect and honest appreciation. I received text messages daily until my vehicle was ready, so I knew exactly what was going on. Josh also called several times to give it the personal touch as well. What a novel idea to let customers know what's happening and what's going to happen! Why can't other places do the same? Great question, right! My car looked better than it did prior to the accident when I picked it up. Keep up the outstanding service!! I hope not to need your services in the future, but if I do I won't go anywhere else but Caliber." - Kyle
"Did a great job repairing the damage to my Car. Service was timely and professional. Great people to deal with. Would not hesitate to go back if needed and would recommend to anyone." - Mel
"This facility did an excellent job repairing serious body damage done to my brand new 2016 Mazda CX5 last month. They kept me apprised of progress, and delivered my car back to me in the exact time frame they promised. The Enterprise rental car personnel on site were also professional and friendly. All in all, these folks made a traumatic event easier to navigate. I highly recommend them" - Linda
"On 23 Nov the Preston Location was able to handle a follow-up repair in 5 minutes and 1 screw. The man knew what he was doing. Oh! The popcorn was good." - William
"We were delighted with how quickly our vehicle was repaired. Interaction with Caliber Collision personnel was pleasant, professional, and friendly. Thanks to all who had a part in the repairs to our vehicle." - Vernon
"I was happy with the repair that was done to my car. The staff was professional from the beginning to the end. I will consider going back there, if there is a need again. Thank you." - Rafique
"Very good customer service. Professional and timely staff. I loved this place. Thanks for all you hard work." - LaTrivia
"My service and repair of my vehicle could not have gone better. The service and repair was outstanding. I wouldn't use anyone else to work on my vehicle." - Jeffery
Rated 5/5 based on 10 customer reviews.
- Julie G.