Aug 13, 2020
"EXCELLENT PLACE !! I came here because there was sun damage to my bumper & I have a high performance vehicle but CALIBER COLLISION replaced my roofing at a discounted price as well as gave me complimentary touch up spray FREE OF CHARGE !!! I would HIGHLY recommend everybody coming to this location for all their exterior body or collision needs !!! EXCELLENT CUSTOMER SERVICE , EXCELLENT WORK !!" - Samantha ProchnowAug 10, 2020
"The service at caliber collision was on point. The estimator, Brandon, was extremely nice, helpful, and friendly. He texted me multiple times throughout the week to let me know the status of my car, and even included pictures. Not only was Brandon great but the front desk woman, I believe her name was Christina, called enterprise to have them pick me up for a rental car. After 20 minutes had gone by she called one of her workers to drive me to the rental car location instead because they were taking too long. He drove me in what was either his own car or his work car. The people that work here are very friendly and helpful. They made my very unfortunate incident into a pleasant experience" - Sam P.Aug 10, 2020
"I took my car to Caliber Collision after a drunk man on a bike ran into it, ripping off the fender. From the very beginning they were friendly and helpful. My estimator, Brandon, kept me updated throughout the week by sending me multiple text messages and pictures to show me how my car was doing. When I was waiting to get picked up by enterprise, the woman at the front desk noticed that I had been waiting for quite a while. I believe her name is Christina. In order to speed up the process she called one of the workers over the intercom to come take us to the rental car location himself. This gentleman took us in either his work car or his own car. Regardless, I was very impressed with how helpful and kind everyone was to making sure I received proper attention. The staff was amazing and they a managed to turn a very unfortunate experience into a pleasant one. My car was finished the exact day that Brandon told me it would be. And it looked amazing, where they went above and beyond to make sure my car was even better than before the accident. Highly recommend this location." - Davo LBCAug 7, 2020
"Very friendly staff that will get you where you need to go and get your car looking great also. I might want to mention they are limited on what types of cars they can work on. So you might want to ask them first if they can work on your brand of vehicle and if they can you're in luck!" - Miranda D.Aug 6, 2020
"I would like to start off by saying this place is the best they havnt let me down I love there work, I waited a little longer because my insurance but it was worth it, costumer service it great, I like that yessenia would always call to give me updates and let me know what we had to wait for. She's the best thank you so much all of you... my car looks great . -Miranda" - Courtney M.Jul 29, 2020
"I got in a car accident about 2 weeks ago and AAA referred me to Caliber Collision. I had a wonderful experience with Ulysses Flores. He was very communicative with me every step in the process down to when the parts came in, what labor was being done, and when my vehicle was ready. He even arranged a Lyft to come pick me up at home to take me to the collision center to pick up my car. My car looked good as new when I came to pick it up, the color was matched perfectly and I was very satisfied. Initially I was going to go to the dealership collision center, but AAA spoke highly of the service here. I'm glad I took the advice of my AAA agent and went here. I definitely would recommend coming here for collision needs in the Long Beach area. Thanks Ulysses!" - April G.Jul 22, 2020
"After experiencing my tire being blown out on the freeway that left my bumper needing to be completely replaced as well as other damage, caliber collision gave me back my car in pristine condition, it looked better than before my accident! Yesenia was very communicative and helpful, she was able to answer any questions I had with ease and always got back to me within a day or two with updates. She was also super sweet and bubbly! My car and I are quite pleased overall with the service we received :)" - April G.Jul 22, 2020
"After experiencing my tire being blown out on the freeway that left my bumper needing to be completely replaced as well as other damage, caliber collision gave me back my car in pristine... more" - Mark G.Jul 15, 2020
"Excellent and great service! Brought in my car to get its rear bumper replaced and did an excellent job color matching it to its original color. The staff are very friendly and communicative, Carlos & Brandon were very friendly and helpful. Overall very satisfied with Caliber Collision." - Jeannette Z.Jul 9, 2020
"My cars bumper was in an accident and I was asked to bring my car to caliber collision. I cannot express how amazing they all were. The receptionist, the advisor, the manager, and the technicians that left my car looking brand new. Thank you all so much. You're all AMAZING and deserve 10 stars"
"Excellent Body Repair Shop. When I picked up my car, it looks brand new. Feels like, I just bought it from the dealership. Customer Service is Fantastic. Friendly employees, knowledgeable, and very helpful ( especially Luis). I will highly reccomend this body shop to all my relatives and friends. Muchas Gracias.
Cezar" - Cezar
"Excellent service, ready on time, they coordinate with the rental agency for pick up.
I highly recommend it." - Christine
"Everyone was very professional and friendly. My car was completed as scheduled and looks great! Exceptional customer service. I will return to again." - Michelle
"One of the best customer service I had experienced. My car looks like new again and the staff, specially him who took care of my car was very professional and had updated me along the way until I picked up my car. I am much satisfied!" - Luis
"I just had my Toyota Highlander repaired! And Service here was incredible! It really exceeded my expectations. All staff was pleasant and of course, the repair restored the car to its like-brand new shape.
Thank you so much , Sandra and Luis for all the hard work that you have done for me- Maricel" - Maricel
"I recently had a minor accident and chose Caliber collision. Luis was great!! I am very happy with the customer service. Luis kept me in the loop through out the process. Over all very satisfied!!!" - Claudia
"AMAZING customer service !!! From the the phone call to the estimate & repair, I can hardly believe how mind & caring the entire staff was ... I am a retired woman whose car was hit by a driver blaming me for hitting the front of his car with my driver's side door (yeah, right) ... so no collision insurance coverage on my 2002 Camry -- I could not open the driver side door from the outside -- Louis took my car into the shop & was able to make it so that I could open the door without having to replace it + he did not charge me for making that happen !!! NOW THAT'S CUSTOMER SERVICE ... THANX, EVERYONE :)" - Vicki
"This is visit #2. The service and results brought me back. Luis and the admin team are top notch. No one likes to have to deal with "dings", but they made it as painless as possible.
Terry" - Terry
"The guest service and consideration I received from Steve and the rest of the staff at the Long Beach location was incredible. I have never experienced such a reasonable, friendly estimate and repair all at once and the pricing was above and beyond fair. I plan to tell everyone about my positive experience there. Thank you!" - Linnea
"I was really amazed at the view of my daughters car!! If you could have seen the before and after pictures you would be too!! The service guys and front office staff where great!! I would recommend this company to everyone!! Not wishing an accident on anyone but if it happens just send it to caliber collision!!" - Cynthia
"Best customer service!!!! It was a great experience. My car looks great and Luis is very professional, very helpful and kept me updated of the whole procedure. I am very satisfied!" - Claudia
Rated 5/5 based on 10 customer reviews.
- Boss J D.