Aug 3, 2020
"Great customer service. Shout out to Philip, who was extremely responsive and sought to give me the best experience possible. The team even surprised me by fixing something that wasn't included in the service, which actually brought (happy) tears to my eyes. (They scrubbed off spray paint because my car had been vandalized.) Thanks so much Caliber Collision!!!" - Michelle S.Jul 31, 2020
"Big ups to Luis and team at Caliber for their stellar work! Accidents suck (especially hit-and-runs), and when my car got side-swiped in Downtown Oakland several weeks ago, the process for getting the repairs done couldn't have gone smoother. The assessment was quick and fair. And they even arranged a reservation for a rental car at Enterprise on Broadway, including free pick up. I opted for communication via text, and Caliber was on top of it with the notifications. I never felt like I was in the dark. Stellar work on the accident damage, and they even washed and waxed my car. Thank you, Luis, for going above and beyond and getting me back on the road again. I can't recommend Caliber enough!" - Amber Q.Jul 30, 2020
"I took my car here after having a bad experience at Turbo Auto in Oakland after the returned my car to me unfinished. I'm happy I took my car here because I got such good service and was thrilled with the work. I think customer service really sets places apart and the technician who was assigned to my case was named Luis. He was great and keeping me informed throughout the process and gave me updates and calls. It's always a pain to deal with insurance during a repair, but he made it really easy. My car returned to me repaired, washed and they fixed the problem the last place repeatedly failed to fix. If I ever need car stuff again I will go here! Thank you for being awesome :)" - Tyrone B.Jul 30, 2020
"The process of having my car repaired was 'painless' at Caliber Collision. I was impressed from the moment I drove up with the appearance of the shop, and even more so with the friendly greeting from the staff. Phillip Wong took great care to explain the process and provided an estimate in just a few minutes. They even arranged my rental from Enterprise. When I picked up my car, it looked 'good as new', with a fresh wash and wax job. 'Professional expertise' about sums it up. I totally recommend Caliber Collision." - Ronny F.Jul 28, 2020
"I had a great experience. Louise is exceptional and prompt on calling me when my car was done. Thank you very much my car look so much better now!!" - Joyce B.Jun 25, 2020
"Needed some out of pocket work done on my Lexus IS250 as some parts had worn out over the years. To my surprise , not only was the work the shop performed was of A+++ top notch quality but they... more" - Joyce B.Jun 25, 2020
"Needed some out of pocket work done on my Lexus IS250 as some parts had worn out over the years. To my surprise , not only was the work the shop performed was of A+++ top notch quality but they went above and beyond and polished my headlamps for free and included a courtesy interior vacuuming and car wash. The entire staff was courtesy and treated me like family. In particular, service advisor Phillip and General Manager Ali . Although I don't anticipate needing any collision/body work soon, I would definitely recommend Caliber at 11th Street-Oakland Great quality work and even awesome courtesy staff. Hard to find that combination these days. Thanks Ali and Phillip , I will recommend you to all my family and friends." - Joyce B.Jun 25, 2020
"Needed some out of pocket work done on my Lexus IS250 as some parts had worn out over the years. To my surprise , not only was the work the shop performed was of A+++ top notch quality but they went a" - Grant G.May 8, 2020
"I was recently involved in a hit and run, wherein my rear bumper was pretty badly scuffed up, beyond the ability of buffing it out. Luis at this location did an awesome job of taking care of me,... more"
Rated 5/5 based on 9 customer reviews.
- Symone W.