Jul 31, 2020
"Everyone at Caliber really took great care of me and my Sienna, from the time I had to drop it off until the time I picked it up. They kept me updated on how things were going the whole time. Then, when it was time to pick up my car, I was early, but they were ready anyway. They even had a surprise for me. It was great service and care from start to finish. I highly recommend Palm Desert Caliber Collision." - Teresa S.Jul 31, 2020
"Very satisfied with the service and the work that they did on our Lexus repair. We were able to get the vehicle in the time that they promised. Very efficient and professional staff. I highly recommend this place for car body repairs." - Jennifer GickJul 27, 2020
"From the time I pulled up until the time I left, I felt like I was really being taken care of. I never felt like I was being ignored. Everyone was so friendly and so prompt. Enrique did a great job evaluating the damage to my vehicle and listened when I pointed out something that I wanted to make they knew happened as a result of the commission. They were very thorough going over all of the details and process with me afterwards. I highly recommend Palm Desert Caliber Collision." - Christopher WallaceJul 15, 2020
"I just bought a Toyota mirai and damaged my bumper. Shop was able to fix the bumper. Shop saved me money and time by fixing it rather than replacing it. Time saved was very helpful due to me being a traveling musician with booked gigs all over western United States. Shop staff was helpful and gave me a curtesy ride back and forth from my hotel. Can you believe they fixed it and painted in 1 day. I dropped it off on monday and was done early Tuesday I had a good feeling about the shop when I pulled in I saw nothing but high end vehicles" - jimmy hendersonJul 14, 2020
"Went in for estimate and after receiving the estimate quickly I reviewed it and seen I wanted to do the repairs on my vehicle. I asked when I could bring it in Enrique was able to get my vehicle in THAT SAME DAY. He was very professional and was able to give me a time frame as to when my vehicle would be completed. Caliber kept me informed from beginning to end. The entire process was seamless and the final product was more than expected. If I had to take any of my vehicle's for repairs I would with out a doubt take it to Caliber Collision in Palm Desert. From the Front office to the Manager everyone was exceptional and very helpful throughout my entire process. Thank you Again for all that you have done. I would highly recommend anyone who needs repairs to go to this location" - Samantha HuntJul 14, 2020
"These guys are the best! I went from shop to shop getting prices to fix my parking boo boo. I received a wide range or prices and time frames for fixing my bumper and fender. When I came to Caliber I had already been to a couple other shops so when they gave me a price that was cheaper and told me they could get it done in a couple days my mind was made up. On top of great price and timely repair they had a really clean facility. They are clearly keeping up with the Covid-19 sanitation and I was told that they do the same inside the vehicle before and after the repair to ensure no germs." - Robert LazurJul 14, 2020
"I want to say that I know nothing about what to look for regarding a quality repair. As long as the paint looks shiny and matches the rest of the car then I am happy. That repair part of the car looks flawless. The reason why I am giving 5 stars is because of the friendly experience that I had with everyone involved from start to finish at Caliber Collision. Of course everyone was professional and knowledgeable as expected from a large company. The thing that I was impressed with was their ability to talk in a way that I could understand. I was kept updated every day on the status of my repairs but I wasn't drowned in technical jargon. The service advisor really knows how to talk to their clients to make them feel involved in the process. I don't know anyone that chooses to go to a body shop but if you have a choice on where to go this is the one." - Cecilia MartinezJun 25, 2020
"I was sent to Caliber Collision through insurance after a minor car accident. I wasn't sure what to expect since it was my first time dealing with anything like this but they took care of the all the details. The communication and status updates throughout the week made the process effortless on my end. The car looks amazing and the service was outstanding. Enrique, Brigido and Frank are rock stars, their great customer service and attention to detail goes above and beyond." - BJun 25, 2020
"Frank was very helpful. I met a guy named Jr while going to check out my car and show the damage and he was very nice a assured me that Caliber would take care everything. Over all friendly and professional place." - Michelle TandskyJun 25, 2020
"Up until now I had never been in an accident so I only had second hand stories about car repair to base my opinion prior to coming to Caliber. Let's just say that Caliber changed my expectations in the best way possible. I was met with friendly faces, who made me feel welcomed and explained the entire process. I was kept informed during the various stages of repair, and my vehicle was done before the due date. Since I didnt have a rental vehicle the employees even arranged to drop my completed vehicle off at my house to save me from having to Uber or bum a ride. I cant even tell that my vehicle was in an accident which makes the whole experience 5 stars for sure"
Rated 5/5 based on 10 customer reviews.
- Jen Fanton