Aug 11, 2020
"My experience with Caliber was great. I had a deep scratch on the front passenger door and minor scratches on the rear passenger door. You can't even tell it was ever scratched. The paint matched perfectly which before going to Caliber I was told would be difficult because the paint is metallic and I could possibly notice a shift in color. I dropped it off on a Friday morning and was told it would be by Wednesday or the following week but it was ready for me Tuesday afternoon. The staff was friendly and helpful especially the manager, Marcos." - Nicolett F.Aug 10, 2020
"I had a great experience with Calibier Collision on La Cadena drive in Riverside CA. They were responsive worked with my insurance company well and timely with getting repair work completed. ANDY V was my service advisor..He is the best. Ask for him if you get services there. I would rate them 10 plus stars if I could. Many thanks to Andy and Calibier Collision staff for an excellent experience. Nicolett F" - Jon C.Aug 3, 2020
"The true quality control test of customer service isn't during the time of the transaction - it is in the follow up. In my case approximately 2 years later. Caliber had repaired my vehicle in late 2018 and did a great job. I needed additional information in regards to how my vehicle was repaired and if that particular area was considered structural. I called in and spoke with Marcos, the manager, who assisted me. Per my request, he emailed me images and documentation from the repair process along with a statement confirming that the repair area was not part of the frame and thus no frame damage. He did this on the same day of my request. I am impressed at the level of service and dedication to customer satisfaction, but you can judge for yourself - how many times have you had a similar positive experience almost 2 years later?" - Amy M.Aug 3, 2020
"Jerry did good work on my dads vehicle. Matches the color to the vehicle and fixed the dented bumper completely. My dad is very happy with the work that was done. He appreciated Marcos & Jerry's... more" - Jon C.Aug 3, 2020
"The true quality control test of customer service isn't during the time of the transaction - it is in the follow up. In my case approximately 2 years later. Caliber had repaired my vehicle in... more" - Justin MedinaJul 31, 2020
"Got helped out by Jerry. He was on point with all of the details about my repair. Shout out to Jerry! Caliber Collision Riverside did an amazing job with all of the repairs. The staff was very professional and treated me comfortably. Definitely exceeded all expectations. Ready to be back on the road! Thanks for everything Caliber and Jerry!!" - Stephen JonesJul 31, 2020
"Jerry did a great job at a reasonable price! The shop manager did a great job saving me money by repairing my daytime running light! We were taken care of and happy with the service at this shop! You won’t regret coming to this shop!" - Amy M.Jul 30, 2020
"Jerry did good work on my dads vehicle. Matches the color to the vehicle and fixed the dented bumper completely. My dad is very happy with the work that was done. He appreciated Marcos & Jerry's kindn" - Amy M.Jul 30, 2020
"Jerry did good work on my dads vehicle. Matches the color to the vehicle and fixed the dented bumper completely. My dad is very happy with the work that was done. He appreciated Marcos & Jerry's kindness through out the whole process." - Nelson P.Jul 28, 2020
"I brought my car in because paint on the top right side front door was peeling about 3" in length. Marcos the GM said he would honor their lifetime warranty even though Geico said they would not cover this and the other paint company they sent my car originally to said they only have a one year warranty. Marcos said he would do the repair as best as they can try to match the older paint and aske me to leave my car for about two days so his specialist can work on it. I picked it up on the second day as promised by Marcos and was very pleasantly surprised to see how good the paint match was. He also even pointed out that he had my headlight plastic clear covers cleaned and shined without me asking him. Thank you Marcos to you and your team for taking care of me like you did, I appreciate it very much and will recommend everyone to you. Stay safe everyone."
"satisfied with all work done" - Toya
"I just want to thank you for your most courteous service, above and beyond. The job done was excellent. I am so happy with your service and will recommend you to all the people I know. Thank you again, you made a very happy customer." - martha
Rated 4.9/5 based on 10 customer reviews.
- Kim J.