Aug 3, 2020
"Recently, someone hit my parked car and did some damage to the bumper. Since I had already used Caliber Collision, I didn't hesitate to return. Ryan couldn't have been more helpful. He was thoughtful, knowledgeable, and meticulous in his ability to assess the damage. I even pointed out some little scratches that I hoped could be eliminated.I was constantly made aware of the costs and time it would take to complete the repairs. When I needed a ride to pickup my car, an extremely pleasant young man came in just a short period of time. My car looked as good as when I purchased it. The extra little scratches I had pointed out were eliminated. The entire experience was positive. Any time a car is damaged, it causes anxiousness. Ryan made certain I wouldn't be stressed about the bodywork that needed to be done. I would recommend Caliber Collision to anyone wanting quality service, a kind and caring staff, and an exceptional result." - Kelli W.Jul 31, 2020
"Had to bring my car in for keyless entry repair. The front office girls were friendly and professional. The gentleman that helped me (Ryan) was extremely professional, friendly & most importantly knowledgeable. He made sure my car was taken back at my appointment time, kept me informed & went beyond just repairing the car he had them wash it. I would highly recommend this shop & Ryan. Thank you Calibur Collection West." - Shawna L.Jul 14, 2020
"I had a really great experience dealing with this company that was referred by my insurance company. When i got there Ryan helped me and he couldn't be more helpful and provided exceptional service. He kept me up to date daily on the progress and was there to handle the insurance company so i didn't have to. If you go here, ask for Ryan Walker, he will take great care of you." - Marianna A.Jun 6, 2020
"By far the best experience I have ever had and a collision center. Ryan was so friendly, informative, and I really felt like he was going above and beyond for me. He got my car fixed up quickly all while keeping me in the loop with updates. I felt at ease knowing I'm going to get my car back in top-top condition. Highly recommend this place to everyone and I will definitely be a repeat customer (but hopefully won't have to be!)" - Roxanna PattersonFeb 29, 2020
"It's actually further down the street now, they moved. But service is thorough and attentive." - J FFeb 18, 2020
"Ryan and the crew did an amazing job with the repairs to my truck. They kept me updated thruought the repairs and made the entire process pretty seamless. I had some damage to my rear bumper and to the truck bed and it now looks brand new!" - anonymousFeb 11, 2020
"We received excellent service from Ryan Walker at Calliber Collision. The repairs were done on time as promised and the car looks brand new again. I've had work done at caliber on previous cars that …" - Ed S.Feb 11, 2020
"We received excellent service from Ryan Walker at Calliber Collision. The repairs were done on time as promised and the car looks brand new again. I've had work done at caliber on previous cars that I've owned and have never been dissatisfied. I highly recommend this body shop should you need repairs done to the highest level of satisfaction!" - Erik E.Feb 8, 2020
"Took my Audi in to take care of a nasty door ding. These guys always do a great job! Thanks for the quick turnaround Dave Weitzman." - Ernest
"Excellent job repairing right side of auto. Very professional Communicative and prompt. I would return for auto body repairs if needed to this location. Thank you, Ernest"
"Farmers insurance paid for the repairs for the person that hit my car. The insurance company referred me to the repair shop. I was so pleased with the customer service and quality of repairs. They were detailed and the repairs were completed quickly! I highly recommend them and have already told all my friends this is the place to go if they ever have repairs needed." - Kimmery
"Car looked brand new and it was done before they said it would be done." - Paul
"I had a stress free and totally friendly experience. The repairs were perfect." - William
"They exceeded my expectations. My car looked like I just bought it off the showroom floor! Very professional." - Jackie
"CHRISTIAN BREMMER DID AN OUTSTANDING JOB OF TAKING CARE OF OUR VEHICLE" - JAY
"Excellent job my vehicle looked new again. I would highly recommend them.
Peter" - Peter
"Had a great experience and TJ made sure that we were well taken care of. Highly recommended!" - Reet
"Caliber Westlake (La Baya Drive, Thousand Oaks) did an outstanding job repairing my car from start to finish and I would like to thank the staff. They had a promotion for a car wash for existing customers...is this still on ?" - Gopal
"The work was done quickly and well. I was kept informed of the progress and the car was ready exactly on time. Great service and work." - Barbara
"James -- and the entire team at Caliber -- were excellent. He was highly knowledgeable, providing thorough explanations and frequent communication, and everyone there was courteous, as well. The repair work was well done. - Claudine" - Claudine
"They were excellent, quality work, they kept me informed, and it was a fantastic customer service experience." - Jerald
"They just were exceptional. Courteous, quick, clean. The car was clean, they give good service, and I didn't have to wait." - Michelle
"I'm in Thousand Oaks.
I was very happy with Caliber's work on my car. They did a great job and extras...and finished the job on time. Dan was very professional and another guy in the repair shop (can't remember his name) was exceptionally helpful. Will recommend them to everyone." - Helen
"The work was terrific. It took a long time, but that was not the fault of Caliber Collison. The interior had to be special ordered from Germany. But, car still came back sooner than they'd predicted. All was in perfect order. Thanks." - Jillian
"Repairs by Caliber were thorough completed quickly. Staff was helpful, professional, and always available by phone or email." - Mike
"Wonderful people. Excellent work, however a few details have not been addressed. Brought the car in for more work, it was done nicely however the details from the original work were not addressed. Bringing the car in and leaving it will be problamatic for me as this would be warrantee work by the shop as opposed to the insurance company. I'm hoping someone from the shop will contact me. It's all solveable. This is a great group of people.
Vic Peterson" - Victor
"I think these guys do very high quality work and customer service is exemplary, and they do what they said they would do." - Tom
"We had our car repaired at Caliber and they did a great job. A hit run driver had damaged the drivers side front door, fender and the bumper. Caliber finished the job within a couple of days and the car looks as good as brand new. We highly recommend this shop for auto body repairs." - Sampath
"I was Completely Satisfied with my recent experience at Caliber Collision. TJ and the entire team at Caliber Collision Westlake are fantastic. They are friendly, professional and have great customer service. I scheduled an appointment, they got my car done very quickly, and kept me informed during the entire experience. I would definitely reccomend Caliber Westlake to all my friends and family! Thanks again! " - Chris
Rated 5/5 based on 10 customer reviews.
- Twila C.