Aug 8, 2020
"My review concerns the Office Manager of Caliber Collision: SUSAN GRANT What a top notch person you have in your employ!! My car was towed there after an accident on the way to the shore. Occurred on the AC Expressway. I live an hour north of Philly. I cleared out my car of all my belongings in case the car was a total loss. I had forgotten a spare house key that I had in a little compartment in the front console of the car. To my great fortune, I connected with Sue when I notified Caliber Collision about the key. She went out immediately to the back lot and went looking and found the key. I told her she could throw it out...but she immediately placed it in an envelope and sent it out to me in the mail that very day! I safely received it and she even blackened out the postage cost so I couldn't pay her back for the postage she spent! What an EXCEPTIONAL person!! Went way above what she needed to do for me. I felt uncomfortable knowing this extra house key was there for anyone to find and take. I would of been satisfied just having the key disposed of at that point. That would of been very easy for Sue to do. Instead she made sure it was back in my possession. She took many calls and e-mails prior to my remembering about the key I had stashed away. She was never once short with me or brisk or abrupt. Dispite my many (and I'm sure annoying) questions about my car. She helped me navigate around what I should do next and how to proceed with the next steps in having my car appraised. By the time I asked her to look for my key I would almost expect anyone else to have had it with me!! Sue Grant was just invaluable to me with her advise and her patience and kind jesture of mailing the key to my home. An excellent employee can and DOES make a world of difference in how people sometimes view a business. And if she is any indication of how Caliber Collision runs its business then they are the best of the best!! Thank You Susan Grant!!!!!" - Dana H.Aug 8, 2020
"My review concerns the Office Manager of Caliber Collision: SUSAN GRANT What a top notch person you have in your employ!! My car was towed there after an accident on the way to... more" - Veronica VFeb 29, 2020
"Great repairs, nice service! Having a car fixed can be stressful, but they made it smooth and quick!" - Karen SanchezFeb 22, 2020
"Took good care of my daughter. Accident at 3:30pm on a Friday her car was ready the following Friday morning and looked new" - Lisa WillowsDec 24, 2019
"Great work" - Mike ADec 11, 2019
"Fast N efficient" - Craig AllenOct 14, 2019
"They do great work..."
Rated 4.8571428571429/5 based on 7 customer reviews.
- Dana H.