Aug 3, 2020
"Caliber Collision did an awesome job communicating the work progress of my car. I was able to get all the work I needed done for both claims. Representative Isabel did a fantastic job updating me on the status of my car daily. My car looks as good as new. Thank you all. God bless." - Patricia KandoraJul 20, 2020
"I would give them even more stars if I could. It was an excellent experience. I used Caliber Collision, the Margaret Wallace location for the fix of my front bumper after a fender bender. My first car accident ever so I was clueless as to even where to go but a friend recommended them. They were great! They provided advice throughout the process, made everything extremely simple from the intake of the car through the car rental. I just had to drop the car and they took care of everything. The final work on the car was flawless. Its like it never even happened. They finished in what I think was record time, only took them 4 days and you get your car fully fixed and even fully washed. Carlos was great, he walked me through the fixes, the estimate and the process. They made an stressful situation very pleasant. I highly recommend them" - Cheryl AvalosJul 13, 2020
"Steve and his team were amazing. My car looked like a whole new car. Steve went above and beyond when dealing with the insurance company. I will definitely recommend you guys." - Christina AdelekeJul 3, 2020
"Last Friday, I unexpected popped my tire while driving. I barely pulled into the Margaret Wallace Caliber Collision hoping to replace my tire. The associates told me they did not do tire repair or replacement, but they asked if I had a spare tire. When I said that I did, they immediately changed my popped tire with my spare tire. When I offered to pay, they refused. I would have been in a tough situation and they really came through for me. Thank you to Joe, Pip and Taylor for all of your help!" - Johnny WarrenJun 28, 2020
"My car was a total loss. Very professional and catered to my needs to help me until I was able to get my own car... Thanks for everything" - Tamekia LugoMay 1, 2020
"The team was professional and thorough! Fast service and informed me of the status of my vehicle thanks to their automated messaging system." - Chelo StavishMar 25, 2020
"We brought my daughter’s car in for repairs after an accident. Isabel was our estimator and she is as fantastic. We received daily status texts to keep us informed along the way. I was blown away that the entire process from drop off to pickup was less than one week. Thank you Caliber for your amazing experience. You have a customer for life!" - Hugh MillerMar 19, 2020
"Excellent work and attention to detail from the front door to the back. The office ladies, Elen and Taylor handled the claim with efficiency and were very cordial. Isabel was amazing ! When she inspected the truck she noticed places that were damaged that I did not see. I am so very pleased with the finished product, it actually looks better than when I bought it ! If I have to use a collision repair shop again you can be sure it will be Caliber Collision on Margaret Wallace Rd. in Charlotte, NC. Thanks again for a job well done !" - Jan NewellMar 6, 2020
"From the very beginning at the estimate with Steve, I was impressed with the customer service It was awesome . I was continually updated with the progress of the repairs going on with my vehicle. When I picked up my vehicle,again I was impressed with the customer service of the staff, the work was awesome and very professional,I would highly recommend them for all your body work needs" - Courtney ConferMar 4, 2020
"Recently had my car in and WOW! Talk about customer service! Taylor, the lady up front, greets you warmly and walks you through the whole process and communicates so effectively. The mechanics are wonderful as well. Take your car here!!! Highly recommend!!"
Rated 5/5 based on 10 customer reviews.
- Thomas Reid