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Auto Body Shop: North Richland Hills Location

3936 Flory Street North Richland Hills, TX 76180 7:30 a.m. - 5:30 p.m. M-F
8:00 a.m. - 12:00 p.m. SAT

North Richland Hills  Details

Restoring you to the rhythm of your life® is our focus at Caliber Collision in North Richland Hills, TX. With collision repair services including painting, dent repair, and auto glass repair, our wish is to have you back in your vehicle as soon as we possible.

About  North Richland Hills

Here at Caliber North Richland Hills, having customer satisfaction is important to our team, and we are certain you will be pleased with our work’s premium quality. We give respect to each of our customers, and we value our customer relationships. Throughout the repair process, we will provide you with continual status updates on your vehicle so you are informed as we move quickly to restore your vehicle to pre-accident condition. We have an on-site Enterprise location for anyone requiring a rental car. No job is too big or small at Caliber North Richland.

Caliber North Richland is dedicated to providing outstanding collision repair services both today and for years to come, and we thank you for entrusting your vehicle to us. Please reach out to our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today! You can also click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Ford


Dealer Partners



Nearby Locations



Reviews


Testimonials

- Shawn CravenJul 29, 2020

"I used to work on cars so I'm kinda picky when it comes to having my cars repaired these days. I have ZERO complaints about my car after the repair ( and that's a great thing! ) but what really struck me is how I was treated. The front office staff was super professional. Somebody kept calling me every day or so giving me the play-by-play on my car. Hell, it was almost fun except for the wrecked car part. Will recommend to friends for sure."

- Chris VenableJul 23, 2020

"Had an accident a week and a half before a planned road trip. They got my car back on the road in time for our vacation. The car performed flawlessly after we got it back. It was even super clean when they returned it to us."

- George WestinJul 23, 2020

"Nobody likes to be in an accident and have their car repaired. The staff at this shop made it very pleasant. I got regular calls with updates about my car and the whole job was even finished a day earlier than originally estimated. Great job!"

- Juana VelazquezJul 17, 2020

"Excellent job"

- Gwen BainJun 12, 2020

"They completed the repairs in less time than expected. The quality of the work was excellent. So was the service."

- Darren FauthJun 9, 2020

"Dinged my front end, which necessitated the replacement of the whole front clip of course. I had let it be, looking at it everyday for a few months, then finally decided to turn into insurance company. They asked if I had preference for repair shop. I didn't. They said they like to use Caliber Collision and I have a couple right by me. For a second I thought, "Caliber? Ok, maybe I do have a preference now. Can we use another company?" Not sure why I had this slightly negative view of them. But, I kept my mouth shut on that and insurance sent me their contact info. I called to make the appointment and right from the start they crushed my negative thoughts about them. The lady that answered the phone was super friendly, already had my insurance information and set me up with an appointment first thing in the morning the very next day. I met with Steven, who squashed any lingering misgivings I had about Caliber Collision. Told me he updates on Monday, Wednesday and Friday. I heard from him on Friday (had taken the car in Thursday), he gave me an update said it should be first part of next week. He called me on Monday said we should hopefully have finished this afternoon. Way faster than I expected! Well, I just got home from picking it up and looking at it again, it’s beautiful! They did a great job! Far exceeded my expectations and crushed my prior perception of them. They made me a future customer if I ever need them, which I hope I don’t. But if you do, I highly recommend them."

- Carey C.May 29, 2020

"I had someone back into my parked car. Messed up the entire side as they were trying to back into a parking spot. In any event, I took my car to Caliber. Steven Kamp and Robert Brown helped me through the whole process. The work on the car is flawless...the metal flake blue paint matches perfect. Equally Impressive was the way Robert and Steven took the initiative to follow up with the insurance company daily and to call and give me updates.. Took a lot of pressure off knowing the company I hired was looking out for my best interest and communication was flowing unsolicited VS having to sit on hold and wonder what's happening. Back on the road and ready for the weekend.Thanks Robert, Steven and all the staff at Caliber. I will definitely recommend your shop and return here if I ever need body work done in the future."

- Jennifer F.May 28, 2020

"I had a wonderful experience. Stephen took such great care of me and gave me updates during the repair process. He was patient and kind with all of my questions. I would definitely recommend this shop."

- James

"Robert was terrific. Kept me updated through the steps and delivered on all promises. The truck looks terrific. I will definitely recommend y’all. Thanks. "

"The car looked great and the paint job was a perfect match. I really appreciated your efficiency and professionalism." - Deann

"This is for Richland Hills, not North Richland Hills: Melissa was my service adviser and could not have been more courteous and professional. It was my first experience with a body's shop and I was very pleased with the results. I had both hail and collision damage and my car looked like new when Caliber finished w its it! Thank you Melissa!" - Susan

"Great service very professional everyone very helpful again excellent service . Thank you so much everyone." - Sarah

"Robert is very helpful,job was well done" - Don

"Very pleased with the service that I received from Caliber NRH. I have had to bring the vehicle back in a few times since my repair early last year and every time I was pleasantly surprised at the quick, no questions asked speedy response. When Caliber says "Lifetime Guarantee", they mean it. Rare in this world today!! Thanks to Aaron, Elizabeth and Steve for the great service!" - Alan

"Donald Pruett did a fantastic job of keeping me informed every step of the way. Also, Angela was helpful, polite and made me feel very comfortable while waiting. The repairs were excellent and they returned my vehicle clean and fresh. I hope I will not need these services any time soon but if I do, I will certainly return to Caliber. Thanks to all." - Jack

"I am so glad I listened to my Insurance carrier on where to take my pickup for repairs. The Flory St. location was awesome. From the customer service in front door to the final completion of my vehicle. Everyone was nice and helpful and made my visit more than I expected from a service center. These people have it down. Customer satisfaction A ++ The manager at this location Scott Corbin has set up an enjoyable experience that I will remember for a long time. Robert my customer service rep helped me thru the process perfect. Always contacting me with status reports and making me feel like a long time customer. I will and have already recommended this location to friends and possible collision customers. Thanks again Caliber Collision in North Richland Hills for taking GREAT care of my pickup." - Bob

"Caliber did a great job repairing my car. They even delivered my car to me. I feel that was going above and beyond great customer service." - Mary

"Robert Brown was a super person to work with. Very professional, friendly, and made sure my vehicle was repaired the proper way. Robert kept me informed and vehicle was repaired in a timely fashion. Thanks also to Omar. If I ever need any body work repairs on my vehicle in the future, I will certainly return to Caliber. And the 1st person I will ask for is Robert Brown. - Lloyd" - Lloyd

"5-star body work and customer forcus. My truck looked brand new. Paint matched perfectly. Plus, the folks at had cleaned the interior thoroughly, and it looked brand new, too. Can't say enough about their work and the professionalism of my service advisor, Steve Blackwell. I understand why USAA recommends Caliber Collision. They're beyond excellent." - David

"Completely Satisfied! Was hit from behind. Took my Explorer in for repair. Steve is the one that handled my work. I'm am always skeptical when taking my vehicle in for repair due to past experiences that were not so pleasant. Steve put my mind at ease from the start. He continued to impress me with daily updates and let me know exactly what was being done and the time frame to expect it. Vehicle was completed when promised and and the work was exceptional. Thank you Steve for your wonderful customer service and to those at Caliber that performed the excellent work on my vehicle. I would highly recommend to anyone seeking repairs." - Sherrie

"My car looked as good as knew. I used your Flory Street location in N. Richland Hills, TX. Robert was very helpful in explaining all the procedures and techniques for the repair of my car. He provided personal service. I would highly recommend Caliber. In fact, I already have several times." - Carolynn

"I want to thank Caliber for the excellent work you put into my car. I took the car into the North Richland Hills location, immediately I was met by Matt Brooks, EXCELLECT CUSTOMER SERVICE, Matt kept us informed and handled the insurance company and all the small details of paperwork. I want to say thank the auto body shop, the painters and the mechanics; the car is beautiful and operates as if, I had just bought it brand new. You have earned my future business and I will tell all my friends because I want to share my hassle-free experience with everyone!! This all began when my son was involved in a car accident during an ice storm. I was traumatized to see the amount of damage to the car. In the end, the car protected him, in the way the car is designed to do. Caliber came behind us and repaired all the damages that this ugly ice storm threw at us! Excellent work!!" - Elizabeth

"Not what I expected. I went in with very high expectations, but maybe that's my fault. My repair job took a little over a month to get done, when the estimated time was only 10 days. However their customer service/staff was always very friendly and very willing to help me. In the end the job that was done was great and they accommodated my every need. Even though my experience wasn't perfect, I have nothing negative to say. They have won me over and have a new client !" - Lizania

"Amazing customer service throughout the whole experience! From Geico, to Caliber, to Enterprise, everyone was so great and so quick. Only thing was they forgot to screw my gas cap to my car, but that's okay, it was an easy fix at home :)" - Cassandra

"Everyone at Caliber was very courteous and repaired my truck professionalism. My truck is a 2003 Chevy and they put it back in the same great condition that ai have kept it in since it was new. Thank you Caliber" - Ron

"Great customer service. Very prompt service. Very friendly staff" - Lawrence

"everyone at caliber were so ready to help get my car fixed and what a great job you all did. From the office people to the repair people I felt comfortable every step of the process" - Sharon

"repeat customer! friendly knowledgeable staff and high quality work!" - Linda

"Absolutely impressed. Very nice people and will go back here for ANY car problems again!" - Sara

"Jarvis was very responsive and professional. He kept me updated and I felt at ease going through the entire repair process. I got my car back and with the new paint job, it looks better than ever before. Thanks for all your help, Jarvis." - Jeff

Rated 5/5 based on 8 customer reviews.
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