Aug 10, 2020
"These guys do awesome work! I brought my truck in for a quote to get the hood restored and painted from sun damage. The process was so easy, and the price was fair compared to others in the industry. Two days later I picked up my truck and wow it was like brand new! Not only did they paint it, but they washed and detailed the inside which was a huge bonus. CC is professional, super friendly and they really make you feel like a part of the family. I will most definitely be back! Thanks again to Ken, Brittany and everyone on the team." - Elisa A.Aug 10, 2020
"Hats off to Alex @ Calliber! I've worked customer service for over twenty five years and know the the importance of keeping customers satisfied. Alex exemplifies what the meaning and value of excellent customer service stands for. He kept in constant communication with daily updates on my repairs and made sure I thoroughly understood the process. He knew how important it was for my vehicle to look as if it had never been damaged. Alex is an asset to your company and deserves to be recognized his outstanding service! Ken was also very helpful and understanding throughout the process of having my vehicle repaired as well as the office staff! (Very Friendly) My overall experience was more than great, I would highly recommend them to family and friends as well as return to Caliber in the future if need be! Thank you all very much for your hard work and amazing service. Super excited with the outcome, more than anything thankful to you all for a job well done! We need more like Alex in the customer service world! Please commend him and the repair tech on a job well done.. I appreciate you all" - Geri GutierrezAug 8, 2020
"Very professional and friendly environment. My family strongly suggested I go there, and I'm 100% satisfied!" - alejandro alvaradoAug 7, 2020
"I took my 2019 Honda Civic to Caliber Collision because on the driver door in needed painting due to a neighbor hitting my car. Alejandro Rangel and the whole team were amazing. They finished the job ahead of time and did an awesome job." - Daniel F.Aug 7, 2020
"This is literally the best place to bring your car for collision repairs they are on point! And there customer service is amazing they kept in touch with me everyday through the process of getting my truck repaired and when i picked up the truck it looked like if nothing had ever touched it! Big about out to Alex he was amazing and handled my baby (truck) with care!" - Alejandro DelrioAug 2, 2020
"This caliber collision was pretty cool. There is a gentleman by the name of Alex who made our experience there not only personal but prompt and also stress free. He answered all of our questions. He checked up on us after a few days just to check up on us make sure we're good have any additional questions. They not only fixed the outside body of our vehicle but they washed and cleaned it for us inside and out. Awesome would definitely recommend to everyone." - Brenda F.Jul 31, 2020
"We brought my vehicle after being involved in an accident and the insurance company referred us to here. Alex was the agent that handled everything he was great, He was very responsive, attentive, pro" - Brenda F.Jul 31, 2020
"We brought my vehicle after being involved in an accident and the insurance company referred us to here. Alex was the agent that handled everything he was great, He was very responsive, attentive,... more" - Brenda F.Jul 31, 2020
"We brought my vehicle after being involved in an accident and the insurance company referred us to here. Alex was the agent that handled everything he was great, He was very responsive, attentive, professional and he would always let us know of any changes. I would highly recommend anyone to bring their vehicle here for any situation thanks to the great service provided by Alex."
"I recently had some repairs done at the San Bernardino shop. The staff is amazing! Kenny Potashnik, my service advisor, communicated with me each day until the work was completed. Erica, the receptionist, was excellent in making sure I was comfortable while waiting for assistance. The repairs were top notch! You have 5+ stars from me with high recommendations. Thank you. - Linda" - Linda
"Customer service was way above my expectations. Martin Carbajal was so helpful. Perfect match job - you can't tell where the damage was. 5 star service. Thank You Martin" - Stephen
"Thanks to Erica, Kenny, Matt, and the rest of the crew at Caliber, San Bernardino, for taking excellent care of my Shelby GT-C. As the team found out, both me and Shelby American are a little fastidious about how the car was to be repaired, and Caliber met all requirements put on them by us...with beautiful results. Thanks again, people!" - Shane
"Cory did a great job, the truck looks great and the speedy repair was awesome, thank you" - Cory
"Fast and a job well done! service was great! Kenny Potashnik my service advisor was also on the ball and keeping me informed of the progress of repair." - Ron
"I wanted to get my car painted and really didn't know where to begin, I asked three different people if they could recommend a place for me to go. all three (who don't even know each other) said I should go to Caliber. Needless to say, I went and I couldn't be happier. They did a very nice job and even went a head and took the haze off my headlamps (at no additional cost). the customer service and customer care is above and beyond. The constant updates via text are reassuring as well. I would recommend Caliber to anyone!!!!!!" - Hazen
"I've taken my car there several times over the last 5 years and have always received excellent customer service and my car being returned looking better than when I brought it in. These guys are the best and keep you informed as to the progress of repairs. Thank you Caliber!!" - Janet
"Great service! Employees were considerate, respectful, and worked around schedules so inconvenience would not be a factor. Would recommend this Caliber Collision location to anyone who is looking for fast, reliable, and promising work, with a touch of courtesy!" - Ryan
"every one in caliber were very nice I was very stress out and they treat me like family,Ricky,secretaries,Robert,Andres,work on my car very professional clean and fast." - Martha
"Everyone was so friendly, polite, got service right away and made sure you were comfortable." - Rhonda
""I'm a HUGE on Customer Service. San Bernardino Caliber Collision went above and beyond to make me a very please customer! Kenny Potashnik took great care of me and my BMW. Kenny called me with updates as promised, was thorough in answering questions and was always helpful coordinating my getting to and from the shop/rental car place.
In addition to great service overall, Caliber Collision went above and beyond to help me. Caliber Collision installed few parts for me with no charge. Since my car was already in the shop for repair, they fixed few dents for me with minimal cost which is unrelated to the accident. Caliber Collision did a fantastic job. Also, all the damaged parts were OEM which I am very happy with overall.
My BMW is looking good again. Thanks to Caliber Collision for the great job!!!! :-). What can I say, “You guys are awesome”! Kenny is good asset with your company. I give him a thumb up! Keep up the good work and keep smiling. I will definitely recommend you to my family, friends, co-workers, and others!!!!"" - Junior
"Great job. Went above and beyond. Definitely recommend this facility." - S
"Cory was great he kept me informed at all time about the status of my car.. The customer services at Caliber is great. This my second vist and both time I have received great services. Thank You" - Helen
"From the very beginning, their customer service was outstanding. Throughout the entire process my Service Advisor Brian Assad was very friendly, courteous and kept me up to date on my vehicle. In addition, the total repair time was less than I had anticipated which is always great news. I was excited when they called me on Friday to pick up my vehicle, the work performed was superb. Thanks for everything." - Karissa
"Yes I Had an accident and ibrought my car to Caliber collision which I had used their service before and I was satisfied. This time they also did a good job in my truck and I highly recommend them for their good service . From the lady receptionist Erika which was very helpfull, polite and good working ethic and did the paperwork in no time and made me comfortable coming from an accident. My adviser Kenny was very helpfull and very accomodating in showing whats to be fixed and what is needed and very precise when the car would be ready He even encouraged me to visit whenever i want to check the progress of the car repair in all stages. Overall I was satisfied of their service and highly recommend their services. Thank You Caliber Collision for a job well done." - Norberto
"Fantastic service. Repair was done well and my car was restored to its original condition. Would definitely recommend! Very pleased!!!!" - Ida
"great customer service, from beginning to end, Kenneth answer and help me through the whole process of the repair of my vehicle, i like how they inspected every detail on my car, my car now drives and looks better than before the accident , i definitely recommend this location, thanks CALIBER COLLISION !!" - carlos
"Exceptionally professional and courteous staff and technicians" - Mike
"I had work done almost a month ago and wanted to make a point of submitting a review. From my first step into the office, the customer service was outstanding!!! From the greeting of the front desk person and most of all my Service Advisor Kenny P. The work completed was exceptional and on time. If you want #1 service I highly recommend Caliber Collision. Thank you! Brent" - Brent
"Everyone was very courtious and professional. Cory was very open honest and available when I called. Thank you all." - Monica
"I'm a HUGE on Customer Service. San Bernardino Caliber Collision went above and beyond to make me a very please customer! Kenny Potashnik took great care of me and my BMW. Kenny called me with updates as promised, was thorough in answering questions and was always helpful coordinating my getting to and from the shop/rental car place.
In addition to great overall service, Caliber Collision went above and beyond to help me. Caliber Collision installed few parts for me with no charge. Since my car was already in the shop for repair, they fixed few dents for me with minimal cost which is unrelated to the accident. Caliber Collision did a fantastic job. Also, all the damaged parts were OEM which I am very happy with overall.
My BMW is looking good again. Thanks to Caliber Collision for the great job!!!! :-). What can I say, "You guys are awesome"! Kenny is good asset with your company. I give him a thumb up! Keep up the good work and keep smiling. I will definitely recommend you to my family, friends, co-workers, and others!!!!
Highland, CA. 92346" - Junior
"Was pleasantly surprised when car picked up. Spotless, and extra work done not asked for." - Robert
"They did an outstanding of repairing our 2007 Camry and I definitely will use only them from now on." - John
"I am very impressed w/ the service, from customer service to the actual work done on my truck. Corey (San Bernardino, Ca; 3rd st.) was great! Thank you!!!" - Vickie
"I was extremely satisfied with the service I received at Caliber." - Mary
"Everyone I delt with are very nice. Kevin especially made my bad experience easier to handle with his professionalism and great customer service. He made sure I was satisfied before I left with my vehicle." - Cheri
"I brought my truck in for an estimate on some small scratches . Anthony took care of them at no charge. He was extremely friendly and helpful. Thank you for the great service." - Shawn
"Caliber Collision did a great job on my truck. It was done in a very professional manner and just what they had promised it was done on time. My adviser Kenny even encouraged me to visit anytime to check the progress on the car which I did and was informed on the progress of the repair. The front desk lady which was Erika was very helpful and was attending clients in a very professional manner.She informed me what to do and contact my insurance and did what was needed on the paperwork My adviser Kenny Potashnik was doing a great job professionally and it was done as he promised even the repair men and the other guy who was fixing the car was professionally helpful and explain what is he doing and whats next and need to be done. Every one was very helpful and I was very satisfied of their services and i highly recommend Caliber Collision for their good and professional service. Thank You Caliber Collision for a job well done." - Norberto
"I just wanted to pass along that Kenny and everyone we came into contact with at Caliber were fully vested in providing 110% customer service to us. From the greeting, follow up calls, updates, answering questions etc, they were above and beyond when it came to ensuring our needs were met. While the reasons we used them don't lend itself to 'really' saying "see you next time", if we do have a need, Caliber Collision is going to be my first choice. Thanks folks. Michael" - Michael
"I was in a car accident in 2014, my car was fairly new and was in a car accident. I was hit in the front left side which then made my car veer to the right an hit a curb very hard. The outside didn't have a lot of damage, but there was a lot of underneath damage. Caliber did a fantastic job with all the repairs that was required to fix my car. Looking at my car you would never know I was in an accident. We have taken all our cars to Caliber in the past and always have had the greatest service from the person in the lobby to the person checking it ove,r to all the people doing the repairs. I highly recommend using Caliber to do all repairs on your car, they are the best. Debbie S." - Debbie
"They did a great job. I will definitely use them again." - Rudy
Rated 5/5 based on 9 customer reviews.
- Krys H.