Aug 5, 2020
"I was there on 8/5/20 to get an estimate for my Nissan Rogue that I accidentally had hit a tree, I spoke to Andrew Bryant and he explained everything to me sbout the service they were gonna do, he was very professional and patient. I’m thinking on getting my car fixed there just got to get my finances in order. Thank you Bryan!" - Kay ParmanAug 5, 2020
"Andrew was such an amazing help in assisting and giving me advice about my car having trouble starting and answering any questions I had about mounting a license plate. I didn’t feel pressured to buy anything or have any more services done like most places do. 10/10 recommend asking for Andrew if you come here." - Alathea HallJul 22, 2020
"I am very pleased with the quality and outstanding service provided here. Andrew and Fernanda assisted me with my bumper and did a quick fix to keep it in place until I can afford to have it repaired properly. I look forward to coming back here to have my car repaired and wouldn’t go any other place! Thank you both! I’ll definitely recommend you to others! Thank you!" - Kendra P.Jul 22, 2020
"Caliber Collision - West Frisco location did a fabulous job on my truck. From the time I walked in, I was greeted kindly by Amber who took all of my information and relayed it to Andrew and Brent. From that point, the customer service and attentiveness was off the charts. All were polite and willing to help me understand how they would help my situation. Yes... for sure I recommend this location and staff!!! Thanks again!!!" - Jacob PangleJul 19, 2020
"Always get good service even though my car was totaled this last time." - Karen Thompson RingJul 18, 2020
"Thank you so much for fixing my car. Nathan was so nice, professional, honest. He kept me informed on everything that was going on. Amber was so friendly. It was cheaper than another big name place. It was done correctly. Thank you again! Karen" - Susie MayfieldJul 11, 2020
"I have had body work done twice at this location in the last year. Most recently Andrew did a fantastic job of keeping me advised and got my car back to me so fast I couldn't believe it. My car looks great and I couldn't be happier. Very professional, all-inclusive, easy to deal with, 100% satisfied. Highly recommend." - Barrett HardageJul 11, 2020
"Our service liaison, Andrew, was extremely professional, personable, communicative, responsive and friendly. He kept us in the loop the entire time and took good care of us regarding cost. They even buffed out several other scratches and trouble areas not related to the area that was being repaired at no cost. Caliber Collision West Frisco did an excellent job and we will return if we ever need repair services again. And we will definitely ask for Andrew!" - Audra HaddockJul 10, 2020
"Recently hit some tire debris on the tollway which caused major damage to the front of my Cadillac. Came to caliber based on google reviews and am glad I did. Andrew did a great job coordinating with my insurance and the end product looks great! Had to get a new bumper, paint and other miscellaneous repairs from the damage. I’d definitely recommend this body shop!"
"We needed some deep scratches repaired and a headlight replaced. My daughter, an out-of-state college student had a tight window of opportunity to get this repaired. Chris worked closely with us and got it done in the timeframe we needed. Their communication was excellent throughout the process, and the results were outstanding. I would highly recommend them." - W
"Glad I brought my car here. Staff were outstanding all around. They kept everything simple and well explained from start to finish.
Chris kept me updated frequently on the status of repairs. I knew what to expect at each step of the process.When you've had a car damaged, updates like that give you peace of mind. Some delays with insurance made the process take longer that it should, but on their part, Caliber delivered!
Won't fail to mention Heather, Ever so kind, I bet she has seen a lot of distraught clients. She calmly talks you through the process and is always helpful.
Great guys at this location, thank you for getting my wheels back on, literally!" - Enyi
"I want to thank Scott and all the staff at Caliber Collision for doing a great job on my car and for being so courteous. " - Jimmy
"This morning I was dismayed to have pulled apart my left front bumper over a high sidewalk. I stopped by the caliber collision off FM423 in West Frisco and had help right away and most graciously from John Vandepas who worked on the bumper in his shirt sleeves by 40 degree weather. He put me back in business, but he did not accept payment or even the offer of a tip. You can be sure that after such a positive experience I will highly recommend the place and, should I need work, it will be the place of my choice, all the more because I saw that you work with USAA, our insurance since 1956 (believe it or not!!)" - Andree
"From the moment I walked in the door everyone at this location was super nice and helpful I would recommend this location to everyone .. expecially Daniel he kept me up to date on every little thing going on during the process and made the situation a whole lot less stressful." - Heather
"This facility did an excellent job repairing serious body damage done to my brand new 2016 Mazda CX5 last month. They kept me apprised of progress, and delivered my car back to me in the exact time frame they promised. The Enterprise rental car personnel on site were also professional and friendly. All in all, these folks made a traumatic event easier to navigate. I highly recommend them" - Linda
Rated 5/5 based on 8 customer reviews.
- Juanita Cardenas